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What is eGain Social?

In the last few years, social networking has become a powerful presence on the Internet. With the proliferation of smartphones, individuals can easily express their views on products and services through platforms such as Twitter, Facebook, blogs, and online forums. This vibrant exchange of information brings both obstacles and advantages for businesses striving to maintain their brand reputation. If unfavorable opinions are not addressed, they may escalate into serious public relations issues. On the other hand, a swift and thoughtful response to criticisms can showcase a company’s dedication to its customers. eGain Social™ emerges as an innovative solution for social media management, providing features that include social customer service, knowledge management, unified social publishing, and reputation oversight. By using eGain Social Adapters, organizations can efficiently track various social networks, such as Facebook, Twitter, blogs, and forums, for particular keywords, ensuring they are aware of their online standing. Moreover, the integration of these tools not only improves a company's engagement with its audience but also fortifies its reputation in the ever-evolving digital landscape, ultimately paving the way for more meaningful interactions and customer loyalty.

What is TOZO?

Create and execute groundbreaking campaigns designed to boost engagement on social media platforms. Manage your postings across 11 different social media sites effortlessly through a unified dashboard. Optimize your workflow to conserve both time and energy. Utilize a detailed calendar that offers a quick overview of all your social media content. Easily monitor both your published and upcoming posts while also having the ability to craft new content and oversee existing materials. Strategically plan and visually schedule your social media tactics for optimum effectiveness. Assess and report on the performance of your content to gain insights that can help amplify your reach, enhance interaction, and drive sales growth. Stay connected with your audience across 11 platforms while lifting your brand and business presence. Keep a close watch on engagement statistics across all your channels. TOZO provides integration with Facebook, Instagram, Twitter, LinkedIn, Tumblr, Pinterest, RSS Feed, GMB, Telegram, Vk, and YouTube. Benefit from a clear visual layout of all of your posts, both past and forthcoming, across various networks. By maintaining organization and control over your social media approach from a single, user-friendly platform, you will ensure that you remain competitive in the rapidly changing digital world. With these tools, you can foster deeper connections with your audience and achieve more impactful results in your marketing efforts.

Media

Media

Integrations Supported

Integrations Supported

Dropbox
Facebook
Google Business Profile
Google Drive
Instagram
LinkedIn
Microsoft OneDrive
Pinterest
Reddit
Telegram
Tumblr
VK
X (Twitter)
YouTube

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

eGain

Date Founded

1997

Company Location

United States

Company Website

www.egain.com/products/social/

Company Facts

Organization Name

TOZO

Company Location

United States

Company Website

tozo.social/

Categories and Features

Customer Service

Not specified

Categories and Features

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