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PAQATO

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What is eHub?

eHub is an all-encompassing cloud-driven solution aimed at enhancing and streamlining the fulfillment and shipping operations of ecommerce businesses and third-party logistics providers. This cutting-edge platform seamlessly incorporates various components of the logistics landscape, including e-commerce storefronts, shopping carts, marketplaces, carriers, and warehouse management systems, allowing users to function without the inconvenience of juggling multiple independent tools. Its web-based interface enables users to easily print shipping labels, automatically fetch orders, compare different carrier rates, manage international shipments, and handle multi-account shipping tasks, including the capability to generate labels in bulk. Furthermore, eHub offers essential modules for analytics, finance and billing, as well as partner and 3PL matching, empowering users to monitor transit times, shipping anomalies, carrier performance, trends in shipping volume, and expenses per shipment. The platform also includes a digital wallet feature to help track cash flow, credit, and subscriptions, providing businesses with a clear financial perspective while optimizing their logistics processes. By combining these functionalities, eHub significantly boosts efficiency and minimizes the intricacies associated with logistics management for its clients, ultimately driving better business outcomes. As a result, companies can focus more on their core operations while eHub handles the complexities of their logistics needs.

What is PAQATO?

PAQATO is a cutting-edge platform aimed at improving the post-purchase journey in ecommerce, transforming the delivery process into a significant factor for growth and customer engagement through automated, personalized communications, tracking, and detailed analytics. By delivering branded and proactive shipping notifications through various channels like email and SMS, PAQATO keeps customers well-informed about their package status, which not only maintains their interest but also motivates them to return to the online store, ultimately boosting sales and reducing inquiries related to service. Moreover, it allows merchants to design custom track and trace pages within their own online environment, enabling customers to interact with the brand while viewing product suggestions, exclusive promotions, and upsell options, all while tracking their order status—effectively converting delivery updates into sales opportunities. In addition, the platform features advanced shipping performance metrics and dashboards that provide clarity on carrier KPIs, transit durations, delays, and logistics information, giving businesses the necessary insights to enhance fulfillment strategies and make data-driven decisions aimed at improving operational efficiency and customer satisfaction. By integrating these capabilities, PAQATO not only refines the shipping experience but also cultivates enduring relationships between brands and their clientele, ultimately establishing a more dynamic interaction that goes beyond the initial purchase. Consequently, this innovative approach not only strengthens customer loyalty but also positions businesses for sustainable growth in a competitive ecommerce landscape.