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What is eKlinikMD?

eKlinikMD stands out as a cutting-edge clinic information system tailored to provide healthcare practices with essential tools for thriving in the New Normal, promoting effective patient care, continuous health management, and financial viability. This platform boasts an extensive range of features, including appointment scheduling, billing systems, consultation documentation, electronic medical records, ePrescription functionality, an executive dashboard, front desk management, inventory control, and connectivity options for patient portals, referrals, and health points. Moreover, eKlinikMD facilitates laboratory reporting and includes a text-based helpdesk, as well as the management of patient biodata, home care services, customer relationship management, employee health payor panels, pharmacy dispensing, point-of-sale operations, queue management, and various telehealth services. In addition to these capabilities, it also integrates vendor information systems and comprehensive system administration tools, making it a highly adaptable solution for contemporary healthcare settings. With eKlinikMD, clinics can not only optimize their operational workflows but also significantly improve patient engagement and the overall quality of care provided. Consequently, this system empowers healthcare providers to meet the dynamic demands of the industry while ensuring a high standard of service delivery.

What is Salesforce Agentforce Health?

Agentforce Health is Salesforce’s purpose-built AI CRM platform for healthcare providers, payers, and public health organizations. Previously known as Health Cloud, it connects clinical, operational, and engagement data within a unified and compliant environment. The platform includes healthcare-specific data models, workflows, and interoperability standards to support complex care ecosystems. By integrating EHR systems and third-party applications, it ensures a seamless flow of accurate, real-time information. AI agents powered by Agentforce automate administrative processes, reduce manual workloads, and deliver actionable insights directly in the flow of work. Contact centers benefit from instant summaries of medical histories, eligibility, claims, and provider networks. Integrated Care Management tools enable flexible care plans and close care gaps efficiently. Intelligent document automation extracts and classifies data from faxes and forms to accelerate processing. Population health and disease surveillance capabilities support proactive interventions and faster response times. Built-in compliance and governance features maintain privacy and regulatory alignment. Health Cloud also integrates with Data 360, MuleSoft, Marketing Cloud, Slack, and Service Cloud for expanded functionality. Agentforce Health empowers healthcare organizations to deliver connected, personalized, and efficient care experiences at scale.

Media

Media

Integrations Supported

Integrations Supported

CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
Wufoo

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

eKlinik Healthcare Cloud

Date Founded

2000

Company Website

www.eklinik.org

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/healthcare/cloud/

Categories and Features

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing
Patient Records Management

Medical Affairs

Not specified

Patient Case Management

Activity Tracking
HIPAA Compliant

Patient Management

Patient Monitoring
Real Time Reporting

Patient Portal

Care Plans
EHR-Agnostic

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