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What is eKomi?

Join a vast global network of over 15,000 companies that have improved their search engine visibility and conversion rates by trusting eKomi for genuine and verified customer and product reviews. eKomi's unique platform empowers consumers to share their honest experiences with one another. The organization prides itself on having one of the leading Customer Feedback Management teams, which diligently monitors every review around the clock to ensure quality for its clients. In the competitive realm of online business, activating Google’s seller rating extension is essential for achieving success. eKomi has garnered numerous prestigious awards, including the CeBIT Innovation Award from the Fraunhofer Institute and the Best of Innovation Award for IT. Additionally, this year, the company received the LSA 2017 Ad to Action award for its groundbreaking mobile SMS solution, further solidifying its esteemed reputation. These accolades firmly establish eKomi as a frontrunner in providing innovative technology solutions and outstanding design within the market. By collaborating with eKomi, you not only bolster your business's credibility but also tap into a rich source of trustworthy consumer insights, ultimately driving growth and success. Embrace the opportunity to elevate your brand's presence and engage more effectively with your customers.

What is Bazaarvoice?

Transforming the way brands and consumers engage, create, and innovate is essential as the needs of consumers continue to change. Just like them, we are constantly evolving. We gather a diverse range of user-generated content (UGC), including reviews, visual materials, and inquiries from shoppers. To expedite content acquisition, leverage our sampling services and community involvement. Engage with potential buyers early in their decision-making process to enhance their shopping journey. By identifying customers when they are actively seeking products, you can provide an exceptional shopping experience. Authentic customer-generated content is favored by search engines, which can significantly boost your search traffic. Be present during all crucial purchasing moments, ensuring that you assist individuals in making confident decisions regardless of where they choose to shop. It's vital to have your content accessible across all platforms—online, in physical stores, and on social media—globally. Utilize buyer insights to optimize your strategies. Our comprehensive tools will equip you with valuable knowledge about your customer base, empowering you to develop superior products, create impactful marketing campaigns, and foster inspiring shopping experiences that truly resonate. Ultimately, this approach not only enhances brand loyalty but also builds trust with your audience.

Media

Media

Integrations Supported

Commanders Act
FuseCommander
TrustCommander
BigCommerce
Bitergia Analytics
Bubblehouse
ChannelMix
Chatdesk
Foyer
Fresh Relevance
Google
Google Ads
Google Shopping
Khoros
Magento
Miva
Retamo
Vesta
Wix
iPost

Integrations Supported

Commanders Act
FuseCommander
TrustCommander
BigCommerce
Bitergia Analytics
Bubblehouse
ChannelMix
Chatdesk
Foyer
Fresh Relevance
Google
Google Ads
Google Shopping
Khoros
Magento
Miva
Retamo
Vesta
Wix
iPost

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eKomi

Date Founded

2008

Company Location

Germany

Company Website

www.ekomi.com/us/

Company Facts

Organization Name

Bazaarvoice

Date Founded

2005

Company Location

United States

Company Website

www.bazaarvoice.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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