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Ratings and Reviews 0 Ratings
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What is eKomi?
Join a vast global network of over 15,000 companies that have improved their search engine visibility and conversion rates by trusting eKomi for genuine and verified customer and product reviews. eKomi's unique platform empowers consumers to share their honest experiences with one another. The organization prides itself on having one of the leading Customer Feedback Management teams, which diligently monitors every review around the clock to ensure quality for its clients. In the competitive realm of online business, activating Google’s seller rating extension is essential for achieving success. eKomi has garnered numerous prestigious awards, including the CeBIT Innovation Award from the Fraunhofer Institute and the Best of Innovation Award for IT. Additionally, this year, the company received the LSA 2017 Ad to Action award for its groundbreaking mobile SMS solution, further solidifying its esteemed reputation. These accolades firmly establish eKomi as a frontrunner in providing innovative technology solutions and outstanding design within the market. By collaborating with eKomi, you not only bolster your business's credibility but also tap into a rich source of trustworthy consumer insights, ultimately driving growth and success. Embrace the opportunity to elevate your brand's presence and engage more effectively with your customers.
What is TrustMate?
Improving your Google search ranking is attainable, which will lead to an influx of devoted customers and help you build a strong online identity. After a purchase or service usage, TrustMate proactively contacts customers via email or SMS to solicit feedback. Thanks to a user-friendly “point and clicks” hint system, customers can easily write compelling reviews and attach photos. Once they've submitted their review, they are redirected to a thank you page that motivates them to continue exploring your products and services. This smooth experience boosts customer confidence as they encounter reviews on your site, minimizing their urge to seek out opinions from other sources. A higher search engine ranking enhances the likelihood that new visitors will check out your website. You can also test the system by sending yourself an email invitation and adding a review with the clickable hints to appreciate the straightforwardness of the process. This not only encourages customer interaction but also ensures that reviews generated by your clientele enrich your distinct content, reinforcing their trust in your business without needing to look for external feedback. Establishing this continuous cycle of positive reviews creates a significant loop that benefits your enterprise while fostering customer satisfaction. Ultimately, the synergy between improved rankings and authentic customer reviews can propel your business to new heights.
Integrations Supported
Google Cloud Platform
Google Shopping
Magento
OpenCart
PrestaShop
Shopify
WooCommerce
BigCommerce
Facebook
FuseCommander
Integrations Supported
Google Cloud Platform
Google Shopping
Magento
OpenCart
PrestaShop
Shopify
WooCommerce
BigCommerce
Facebook
FuseCommander
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$6 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
eKomi
Date Founded
2008
Company Location
Germany
Company Website
www.ekomi.com/us/
Company Facts
Organization Name
TrustMate
Company Location
Poland
Company Website
en.trustmate.io
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label