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What is eServiceTicket?
Our mobile-focused platform aims to enable technicians, regardless of their skill level, to communicate with the proficiency of industry leaders. Utilizing our "Least amount of taps" strategy, tasks such as managing service tickets, purchase orders, job descriptions, and parts information become remarkably straightforward and efficient, leading to exceptional results. The e-ServiceTicket App is an all-encompassing solution, featuring optimal tools designed to cater to your specific needs. Developed by specialists in field service, it simplifies the management of details, ensuring operations run smoothly and quickly. As a mobile-first solution, eServiceTicket harnesses the power of smartphones as multifunctional devices, providing significant benefits to users. Furthermore, the company web portal allows support teams to effectively manage customer interactions, job assignments, and employee oversight, while the administrative web portal empowers company leaders to maintain seamless control over their accounts, ultimately boosting overall operational efficiency. This dual-portal framework not only streamlines support and administrative processes but also enhances service delivery and elevates customer satisfaction to new heights. By integrating these advanced features, we aim to revolutionize the way service teams operate in a mobile environment.
What is Nova Systems GAP?
Although web applications and software integration may not be the core of your enterprise, they are essential to ours. Our commitment to this arena has inspired the development of various GAP products specifically designed to seamlessly blend with any business branding. Leading the charge is the GAP Portal, a versatile and powerful web-based platform aimed at connecting, managing, and facilitating communication among a wide range of devices and people. Its adaptable design guarantees excellent performance on smartphones, tablets, and desktop computers alike. Built for touch interaction, it operates efficiently whether you are at a desk or on the go. Furthermore, GAP Insights serves as our flagship travel risk management solution, equipping both organizations and travelers to excel in the international market. This cutting-edge tool can operate on its own or be integrated with the GAP Portal, providing enhanced capabilities and ensuring that your operational needs are met comprehensively. In this way, we aim to provide solutions that not only meet but exceed expectations in a rapidly evolving digital landscape.
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Not specified
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Not specified
Company Facts
Organization Name
eServiceTicket
Date Founded
2016
Company Location
United States
Company Website
e-serviceticket.com
Company Facts
Organization Name
Nova Systems
Date Founded
2000
Company Location
Australia
Company Website
www.novasystems.com/au/what-we-do/global-alerting-platform
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Not specified
Purchase Order
Not specified
Tradesman Job Management
Not specified
Categories and Features
EHS Management
Incident Management
Field Service Management
Contact Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Routing
Scheduling
Time Clock
Tradesman Job Management
Not specified