CloudTalk Reviews & Ratings

CloudTalk

4.7 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 60 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is eStar eCommerce?

At eStar, we place our clients' success at the forefront of our mission, working alongside some of the leading retailers throughout Australasia to foster growth that consistently exceeds market expectations. Our aspiration is to develop and deliver the best commerce solutions globally, empowering our clients to excel in their respective markets. Through our collaborative efforts, we enhance brand interactions that resonate deeply with consumers. Previous implementations have demonstrated that digital storefronts can have a profound effect on in-store sales, highlighting the necessity for a strong omnichannel experience that integrates seamlessly with eCommerce platforms to bolster physical retail activities. eStar is proud of its exceptional track record of successful project deliveries, with our committed team, strategic approach, and comprehensive range of services being essential in nurturing enduring client partnerships. Our credibility is founded on our reliable enterprise-level eCommerce platform, which is trusted by distinguished clients like David Jones, Country Road Group, Briscoe Group, Air New Zealand, Bed Bath & Beyond, and Stirling Sports, among others. We are dedicated to continuously innovating and refining our platform to ensure it is rich in features and adept at addressing the changing demands of our clients. In this ever-evolving retail environment, eStar differentiates itself as a dependable ally for companies seeking to enhance their eCommerce capabilities, and our commitment to excellence is unwavering. Together, we aim to shape the future of retail in a way that benefits both our clients and their customers alike.

What is CloudTalk?

Are you in the market for a modern phone system? CloudTalk.io presents an advanced cloud-based phone solution tailored for small and medium enterprises, startups, and online retailers. It is also compatible with both sales and customer service call centers, enhancing their operational efficiency. With over 25 integrations available for popular CRM, helpdesk, and e-commerce platforms such as Shopify, Salesforce, and Pipedrive, you can easily connect your existing tools. Additionally, our dedicated 5-star customer success team is committed to ensuring a smooth transition, whether you’re migrating from another system or establishing a new cloud call center from the ground up. Our rapid growth is evident, as we have formed successful collaborations with more than 1,000 companies globally, including renowned names like DHL, Yves Rocher, and Karcher. Plus, you can try CloudTalk risk-free with a 14-day trial that doesn't require any credit card information, allowing you to explore its features without commitment. Experience the benefits of an innovative communication system today!

Media

Media

Integrations Supported

ChatBot
Copper
Freshdesk
Freshsales
Front
Gorgias
Help Scout
HubSpot CRM
HubSpot Sales Hub
Jiminny
KonnectzIT
Lariat Collections Platform
Make
Microsoft Dynamics 365
Pipedrive
Salesforce
Unified.to
WhatsApp
Zendesk
Zendesk Sell

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$25.00/month (billed annually)
The pricing is based on the number of agents you have.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

eStar

Company Location

Australia

Company Website

www.estaronline.com

Company Facts

Organization Name

CloudTalk

Date Founded

2016

Company Location

United States

Company Website

www.cloudtalk.io

Categories and Features

eCommerce

Not specified

Categories and Features

AI Call Center

Not specified

AI Dialers

Not specified

AI Voice Agents

Not specified

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Power Dialer

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Accounting

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Reporting/Analytics

Call Forwarding

Not specified

Call Monitoring

Not specified

Call Recording

Archiving
On-Demand Recording

Call Tracking

Call Recording
Call Routing
Caller Identification
IVR / Voice Recognition

Internal Communications

App Integration
Telephony
Voice Chat

IVR

Call Recording
Call Routing
Text to Speech

Power Dialers

Not specified

Predictive Dialer

Not specified

Sales Dialers

Not specified

Telemarketing

Not specified

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

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