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What is eTEK Online?

eTEK Online is rapidly establishing itself as a leading solution from eTEK, and its benefits are clearly compelling. This platform is built on the "SaaS" model, which stands for Software as a Service, and is widely regarded as a dominant trend in the software industry today. Under the SaaS framework, it is our responsibility as the provider to ensure that both our software and customer support are exceptional, thereby securing your business in the long run. Many of our clients have trusted our software for more than twenty years, which underscores our dedication to customer satisfaction. When you select eTEK, we are committed to nurturing your loyalty for as long as possible, a promise that lies at the heart of our philosophy and will remain steadfast. eTEK made the transition to SaaS several years ago, motivated by our confidence in the high caliber of our software and the support we offer, which continues to build enduring relationships with our users. By adopting this model, we not only aim to meet the changing needs of our customers but also to consistently deliver excellence in all aspects of our service. Our ongoing evolution reflects our commitment to innovation and responsiveness in a dynamic market.

What is ACOWIN?

ACOWIN stands out as a state-of-the-art software solution specifically engineered for the comprehensive management of all aspects within a Service and Project Management organization. Its exceptional compatibility with QuickBooks® and other popular accounting platforms, alongside an easy-to-navigate interface, positions ACOWIN as an unmatched resource for driving operational excellence. The Schedule and Dispatch board is crafted to be uncomplicated and user-friendly, significantly improving the experience for dispatchers. Scheduling a service call is as easy as dragging and dropping a “card” onto the name of a technician, making the process efficient. The use of colors and symbols aids users in effortlessly monitoring the status of calls during the dispatch process. Moreover, dispatchers can establish multiple boards tailored to different operational needs. Service agreements are vital for generating revenue, and ACOWIN simplifies their management to a remarkable degree. The platform allows for an unlimited number of service agreements per location, automatically producing invoices and inspection slips with detailed instructions at predetermined intervals, ensuring nothing is missed. This automation not only enhances operational efficiency but also liberates precious time for your team, enabling them to concentrate on providing outstanding service. Consequently, by integrating such advanced features, ACOWIN effectively elevates the overall productivity of your organization.

Media

Media

Integrations Supported

Microsoft 365

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

eTEK

Company Location

United States

Company Website

etek.net/etek-online

Company Facts

Organization Name

Team Management Systems

Date Founded

1991

Company Location

United States

Company Website

www.acowin.com

Categories and Features

Job Costing

Not specified

Categories and Features

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Inventory Control
Job Management
Mobile Access
Recurring Appointments
Scheduling
Service History Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Job Costing

Bills of Material
Change Orders
Cost-to-Completion Tracking
Invoice Management
Percent-Complete Tracking
Production Cost Tracking
Purchase Order Management
Time Tracking
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

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