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What is eTollFree?

Boost your team's productivity with the eTollFree Predictive Dialer, which offers a fully adaptable business phone system coupled with a webphone tailored for contact centers, helping small businesses fulfill their customer service needs effectively. This multifunctional solution operates smoothly as software for both inbound and outbound call centers and is loaded with features such as autodial campaigns, callback capabilities, manual dialing, answering machine detection, and live reporting, among other tools. Furthermore, you can obtain your very own 833 toll-free number at an astonishingly low rate of just $0.99 per month for life, while benefiting from the same comprehensive features available with our other toll-free numbers. Given that this is a newly released toll-free code, the possibilities for number combinations are nearly endless, allowing us to search and reserve any unique digit sequence you wish, as long as it’s available. Utilizing these cost-effective toll-free numbers alongside your predictive dialer system can greatly enhance your business's communication effectiveness. eTollFree ultimately empowers your business with the essential resources needed to excel in today’s competitive market, ensuring you stay ahead of your rivals. With such a robust system, your customer interactions can be more efficient and impactful than ever before.

What is Klearcom?

Klearcom provides a cloud-driven platform that utilizes artificial intelligence for testing global voice and IVR systems, allowing organizations to monitor and validate their phone numbers, toll-free services, interactive voice response configurations, and call path reliability across over 100 countries and more than 330 telecom providers. Rather than relying on conventional manual testing methods, Klearcom adeptly simulates real customer call environments on both landline and mobile networks, effectively uncovering issues such as routing errors, audio quality problems, IVR setup discrepancies, and service outages. Its extensive range of offerings includes automated end-to-end IVR discovery and mapping, regression testing, verification of toll-free numbers, evaluations of voice quality, assessments of end-agent accessibility, fax line tests, and simulations for global callers, all without requiring any changes to existing infrastructure. Additionally, Klearcom supports multilingual and multi-dialect IVRs, processing and transcribing interactive voice menus in over 40 languages, which helps companies engage with varied linguistic markets. This cutting-edge method not only boosts the reliability of communication systems but also simplifies the testing workflow, thereby enhancing overall customer satisfaction and promoting business efficiency. In doing so, Klearcom positions itself as an essential partner for enterprises seeking to optimize their telecommunication services.

Media

Media

Integrations Supported

Integrations Supported

Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NiCE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Salesforce
Talkdesk
Twilio
Vonage AI Studio
Zoom

API Availability

API Availability

Pricing Information

$99.00/month
Unlimited agents and extensions for just $99/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

eTollFree

Date Founded

2010

Company Location

United States

Company Website

www.etollfree.net

Company Facts

Organization Name

Klearcom

Date Founded

2016

Company Location

United States

Company Website

klearcom.com

Categories and Features

Business VoIP

Not specified

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

Categories and Features

IVR

Not specified

VoIP Monitoring

Not specified

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