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What is eTrusted?

Immerse yourself in the core of your brand by systematically collecting feedback at vital interaction points, whether they occur in digital spaces or face-to-face. Establishing a customer-centric culture becomes attainable through the practical insights gained from this feedback. By proactively managing such input and generating compelling content, you can profoundly impact your company’s reputation. Transactional feedback is generated when you request insights from individuals—like customers, vendors, or representatives—after they have interacted with your business. This important information can be gathered at multiple interaction points, such as during purchase confirmations, service calls, product deliveries, or checkout processes. Each feedback response is tied to someone who has truly engaged with your organization, thereby enriching the authenticity and significance of the insights collected. One of the primary benefits of transactional feedback is its ability to capture opinions at pivotal moments of change. Given that perceptions about your organization often shift in response to particular events, individuals are more likely to adjust their views accordingly. By recognizing and analyzing these shifts, you can more effectively tailor your strategies to meet customer expectations, ultimately improving service delivery and fostering stronger relationships. This ongoing dialogue not only enhances customer satisfaction but also opens avenues for future innovation within your offerings.

What is Reccommendly?

Engage Genuine Peer Reviews. Leverage the power of peer perspectives to enhance your hiring process with confidence, drawing from true evaluations by those with firsthand experience. Reccommendly focuses on creating a space for trust and openness. Our platform facilitates the exchange of genuine feedback, allowing users to provide meaningful insights anonymously. We prioritize the authenticity and dependability of each review through our cutting-edge methods. With Reccommendly, you can make well-informed decisions while promoting a culture rooted in integrity and transparency, thereby enhancing the overall decision-making process.

Media

Media

Integrations Supported

Zoho Recruit

Integrations Supported

Zoho Recruit

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$8/reference
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

eTrusted

Company Location

Germany

Company Website

enterprise.etrusted.com

Company Facts

Organization Name

Reccommendly

Date Founded

2024

Company Location

Australia

Company Website

reccommendly.com.au

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Reference Check

Audio References
Bulk Reference Request
Candidate Scoring
Completion Alerts
Email / Online
Mobile Access
Reminders
Reporting/Analytics
Survey Builder
Survey Library
Video References

Popular Alternatives

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