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What is eTrusted?
Immerse yourself in the core of your brand by systematically collecting feedback at vital interaction points, whether they occur in digital spaces or face-to-face. Establishing a customer-centric culture becomes attainable through the practical insights gained from this feedback. By proactively managing such input and generating compelling content, you can profoundly impact your company’s reputation. Transactional feedback is generated when you request insights from individuals—like customers, vendors, or representatives—after they have interacted with your business. This important information can be gathered at multiple interaction points, such as during purchase confirmations, service calls, product deliveries, or checkout processes. Each feedback response is tied to someone who has truly engaged with your organization, thereby enriching the authenticity and significance of the insights collected. One of the primary benefits of transactional feedback is its ability to capture opinions at pivotal moments of change. Given that perceptions about your organization often shift in response to particular events, individuals are more likely to adjust their views accordingly. By recognizing and analyzing these shifts, you can more effectively tailor your strategies to meet customer expectations, ultimately improving service delivery and fostering stronger relationships. This ongoing dialogue not only enhances customer satisfaction but also opens avenues for future innovation within your offerings.
What is Reccommendly?
Engage Genuine Peer Reviews.
Leverage the power of peer perspectives to enhance your hiring process with confidence, drawing from true evaluations by those with firsthand experience.
Reccommendly focuses on creating a space for trust and openness. Our platform facilitates the exchange of genuine feedback, allowing users to provide meaningful insights anonymously. We prioritize the authenticity and dependability of each review through our cutting-edge methods. With Reccommendly, you can make well-informed decisions while promoting a culture rooted in integrity and transparency, thereby enhancing the overall decision-making process.
Integrations Supported
Zoho Recruit
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$8/reference
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
eTrusted
Company Location
Germany
Company Website
enterprise.etrusted.com
Company Facts
Organization Name
Reccommendly
Date Founded
2024
Company Location
Australia
Company Website
reccommendly.com.au
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Categories and Features
Reference Check
Audio References
Bulk Reference Request
Candidate Scoring
Completion Alerts
Email / Online
Mobile Access
Reminders
Reporting/Analytics
Survey Builder
Survey Library
Video References