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What is eWards?

eWards is a SaaS platform specifically crafted to assist business owners in understanding their clients' needs, engaging with them through multiple channels, and increasing revenue by refining customer metrics. With partnerships spanning over 1,000 businesses, we understand that many entrepreneurs in growth phases often find themselves short on time and resources to focus on improving customer experiences. In response to these challenges, we provide an easy-to-use solution that not only maps out customer journeys but also actively involves them to enhance profitability. At eWards, we know our clients prefer to focus on making informed, strategic choices rather than getting bogged down by everyday operations, which is why we offer a customizable reporting module, an advanced automated customer engagement system, and an integrated CRM. Furthermore, we've created one of the most adaptable and feature-rich engagement tools on the market, empowering our clients to connect with their customers in innovative ways. This dedication to innovation and excellence establishes eWards as an essential ally in fostering business growth and elevating customer satisfaction, ultimately leading to long-term success. Our continuous efforts to refine our platform ensure that we remain at the forefront of industry standards.

What is SessionM?

SessionM provides an advanced engagement and loyalty platform that enriches personalized interactions for leading global brands, specifically targeting industries such as Restaurants, Retail, Consumer Goods, and Travel. By crafting a distinctive loyalty experience, companies can motivate valuable customer actions while gaining vital insights into customer behavior and preferences. The platform's flexible capabilities facilitate the creation of customized loyalty initiatives and personalized experiences. Businesses can capture essential moments by swiftly responding to customer cues across multiple channels. Through the integration of machine learning and immediate decision-making processes, SessionM empowers organizations to connect with customers effortlessly, enhancing both interactions and overall engagement. Furthermore, SessionM's technology gathers both real-time and historical first-party data from diverse channels, constructing detailed 360-degree customer profiles that can be utilized across all systems, thereby refining customer relationship management. This functionality not only elevates customer satisfaction but also fosters enduring loyalty and engagement, ultimately contributing to long-term business success. With its innovative approach, SessionM positions businesses to thrive in an increasingly competitive market.

Media

Media

Integrations Supported

Integrations Supported

Extole
Olo

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

Arjava Group

Date Founded

2016

Company Location

India

Company Website

myewards.com

Company Facts

Organization Name

Mastercard

Company Location

United States

Company Website

www.sessionm.com

Categories and Features

CRM

Marketing Automation Integration
Mobile Access
Segmentation

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Personalization

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Engagement

Not specified

Loyalty Management

Not specified

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