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What is ecManager?

ecManager is a versatile digital commerce platform tailored to develop webshops that seamlessly integrate with your brand's identity while enhancing the overall customer experience. This platform excels in increasing order values and conversion rates, ensuring that all performance metrics reach their highest potential. As a leader in digital commerce innovation, ecManager prioritizes customer satisfaction and sustainable growth, while also driving business transformation and providing a significant competitive advantage, largely fueled by technological progress. Their state-of-the-art digital solutions equip both individuals and organizations with the tools needed to meet these goals efficiently. The range of clients served by ecManager includes ambitious retailers, well-known brands, and wholesalers who depend on flexible and reliable omnichannel commerce technology to ensure outstanding order fulfillment, customer experiences, and conversion rates. In a fast-paced market landscape, these businesses understand that embracing cutting-edge technology is crucial for maintaining a competitive stance and achieving long-term success. This commitment to innovation not only sets them apart but also helps in adapting to ever-changing consumer demands.

What is Iris Nova?

Leading consumer packaged goods brands utilize the Iris Nova platform to support text message-based, on-demand ordering via conversational commerce, which streamlines the shopping experience. The platform boasts a fully customizable shopping cart, SMS payment options, effective order fulfillment processes, managed customer service, and optimized delivery systems, all integrated into a user-friendly interface. Among its features are daily order batching, print-ready shipping labels, tailored packing slips, and automated routing to regional fulfillment centers, significantly improving direct-to-consumer operations. Furthermore, it offers a personalized shopping cart that includes subscription options and various coupon strategies aimed at enhancing site conversions. Customers enjoy prompt support through text and email communication, ensuring their inquiries are quickly resolved. Our transparent pricing structure charges per order, with the option for daily fulfillment and no hidden fees, thus allowing brands to maintain budget control. Additionally, the platform features a dedicated SMS ordering number and smooth integration with eCommerce sites, positioning it as a comprehensive solution for contemporary retail needs. This approach allows brands to concentrate on their growth objectives while we adeptly manage the intricacies of order fulfillment and customer interaction, fostering a more efficient retail landscape.

Media

Media

Integrations Supported

Copernica
Microsoft Azure

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$3 per order

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Online Training

Company Facts

Organization Name

De Nieuwe Zaak

Date Founded

2005

Company Location

Netherlands

Company Website

www.denieuwezaak.nl/e-commerce-partners/ecmanager-omnichannel-software/

Company Facts

Organization Name

Iris Nova

Company Location

United States

Company Website

www.irisnova.com

Categories and Features

eCommerce

Not specified

Categories and Features

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