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What is ecratum?

Ecratum serves as a B2B platform that revolutionizes how manufacturers from diverse industries efficiently manage their client and supplier interactions. With a particular focus on Supplier Relationship Management and Customer Service Management, ecratum offers an array of Software-as-a-Service solutions that are both quick to implement and cost-effective. This platform caters to businesses of all sizes, making it accessible to anyone with internet connectivity and a web browser, which ensures immediate usability. Ecratum is dedicated to assisting manufacturing professionals in overcoming tedious and time-consuming tasks, thereby allowing them to focus on their core priorities. By empowering both small and medium-sized manufacturers and traders to better control their supplier and customer relationships, ecratum significantly enhances operational efficiency, mitigates risks, and provides a crucial competitive advantage. Utilizing ecratum can help you potentially reduce your processing time by half through a consolidated platform, which ultimately promotes improved collaboration and productivity within the manufacturing landscape. Furthermore, the platform's user-friendly interface makes it easy for teams to adopt and integrate into their existing workflows, ensuring a seamless transition to more efficient practices.

What is 360 Utility & Telecom Suite?

Methodia stands out as a prominent provider of Business-as-a-Service (BaaS) and Software-as-a-Service (SaaS), delivering tailored business solutions aimed at enhancing efficiency in the energy and telecommunications sectors. We focus on creating comprehensive software solutions for utility management alongside innovative digital products for broadband, telephony, and energy services. Our vast expertise lies in streamlining business operations while offering consulting and IT services tailored to the utility and telecom industries. Established in the United States in 1998, we have expanded our reach to customers across Europe, North America, and South America. In 2008, Methodia relocated its headquarters and primary research and development center to Sofia, Bulgaria, which marked a significant milestone in our growth. Today, our dynamic team comprises over 70 skilled professionals from various fields, enabling us to manage the entire IT value chain effectively, ensuring we meet diverse client needs with precision.

Media

Media

Integrations Supported

Asti Fleet Management (AFM)
Openbravo

Integrations Supported

Asti Fleet Management (AFM)
Openbravo

API Availability

Has API

API Availability

Has API

Pricing Information

$600 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ecratum

Date Founded

2013

Company Location

Germany

Company Website

ecratum.com

Company Facts

Organization Name

Methodia

Date Founded

2008

Company Location

United Kingdom; Bulgaria (Customer Excellence Center)

Company Website

www.methodia.com

Categories and Features

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

EAM

CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Quoting

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator
Proposal Management

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

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