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What is elm?

By implementing thorough licensing control, robust analytics, user feedback mechanisms, and effective software release management, you can concentrate on enhancing the customer journey and expanding your product's reach. With Elm, your team can effortlessly manage and issue licenses for thousands of users with minimal clicks. Leverage sophisticated dashboards for software usage analysis to facilitate informed decision-making. Elm empowers Product Management with the ability to make choices based on data, enhances the value creation efforts of Customer Support teams, and equips Sales with vital analytical insights. The integration with CRM systems, support desks, and various third-party applications simplifies access to valuable information while automating routine tasks. Furthermore, your customers, resellers, and other partners can each access personalized service portals, enabling them to oversee licenses and access analytics concerning their end users. This streamlined approach not only boosts efficiency but also fosters stronger relationships with your partners.

What is OpenGov PLC?

Transform your permitting processes to boost efficiency and improve customer experiences by adopting an all-encompassing community development platform designed for permits, licensing, inspections, and code enforcement. OpenGov's Permitting, Licensing & Code Enforcement (PLC) system enables streamlined management of all permitting and licensing facets, eliminating the need for archaic spreadsheets or cumbersome software solutions. With user-friendly drag-and-drop technology, you can easily craft workflows, handle fees, design forms, and coordinate inspections, granting you total control over every phase of the operation. By implementing sophisticated customer service features, applicants can conveniently manage their governmental transactions from home or their workplace, enhancing accessibility. Digitally streamline the routing, approval, and issuance of permits and licenses, achieving efficiencies that can be up to five times quicker than conventional methods. Effectively manage scheduling, access vital information, and perform inspections directly on-site. Furthermore, allow applicants to apply for, pay for, track, and receive their permits or licenses online, while also automating license renewals, overseeing overall progress, and enabling seamless online renewals for greater ease. This innovative approach not only simplifies operational procedures but also nurtures a more dynamic and engaging relationship between the community and its governing authorities, ultimately leading to a more satisfied public. By prioritizing modernization, local governments can better serve their constituents and adapt to the evolving demands of community engagement.

Media

Media

Integrations Supported

Dynamics 365 Commerce
Freshdesk
HubSpot CRM
HubSpot Customer Platform
JSON Formatter
Jira Service Management
Salesforce

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

evoleap

Date Founded

2012

Company Location

United States

Company Website

elm.io

Company Facts

Organization Name

OpenGov

Date Founded

2012

Company Location

United States

Company Website

viewpointcloud.com

Categories and Features

License Management

Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Timing Rights
Trial License

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Government

Code Enforcement
Compliance Management
License Issuance
Permit Issuance
Self Service Portal

License Management

Copy Protection
History Tracking
Online Activation

Permit

Not specified

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