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What is enQuesta?

enQuesta, our all-encompassing Customer Information System (CIS), is designed to be tailored and hosted according to your individual specifications. Beyond its contemporary core features, it comes with optional advanced functionalities that include a variety of beneficial modules, interfaces, and integrations. We prioritize cultivating trusted relationships, which is why the same approachable specialists who implement your system will remain as your dedicated support team over time. This continuity fosters a comprehensive understanding of your evolving needs as your organization expands and changes. Additionally, our commitment to personalized service ensures that you receive the most relevant assistance throughout your journey.

What is Diamond Billing Engine?

DBE provides a highly adaptable and customizable solution that empowers your business to make swift, code-free rate modifications. It merges the functionality of spreadsheets with a streamlined billing system, eliminating the need for a costly all-encompassing Customer Information System (CIS) while offering essential Billing Flexibility. This service grants you the advantages of a top-tier Utility CIS at a fraction of the price. Additionally, there is no need to upgrade your current infrastructure or tackle software compatibility challenges, as DBE efficiently manages your Billing Determinants in real-time via Web Services or in batch formats. All data is securely encrypted with Advanced Encryption Standard (AES) 256, and connections to DBE from your servers are safeguarded through secure HTTPS and SFTP protocols. Moreover, DBE supports your preferred Bill Print solution, whether handled internally or outsourced to a third-party vendor, ensuring seamless execution of both real-time rendering and bulk customer mailings with the Diamond Billing Engine. This adaptable billing process not only reduces costs significantly but also enhances operational efficiency, enabling you to concentrate more on essential business functions while enjoying peace of mind regarding data security and service reliability. Ultimately, DBE's flexibility can transform the way your organization approaches billing, leading to improved customer satisfaction and streamlined workflows.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Systems & Software

Company Location

United States

Company Website

ssivt.com

Company Facts

Organization Name

Diamond Concepts and Consulting

Company Website

www.diamondconcepts.us

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Metered Billing
Natural Gas
Rate Management
Water
Work Order Management

Categories and Features

Utility Billing

Billing & Invoicing
Rate Management

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