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What is enQuesta?

enQuesta, our all-encompassing Customer Information System (CIS), is designed to be tailored and hosted according to your individual specifications. Beyond its contemporary core features, it comes with optional advanced functionalities that include a variety of beneficial modules, interfaces, and integrations. We prioritize cultivating trusted relationships, which is why the same approachable specialists who implement your system will remain as your dedicated support team over time. This continuity fosters a comprehensive understanding of your evolving needs as your organization expands and changes. Additionally, our commitment to personalized service ensures that you receive the most relevant assistance throughout your journey.

What is RADIX IDC?

Focus on expanding your business instead of getting bogged down by the intricacies of system management. RiverRock Radix IDC presents a holistic array of tools aimed at guaranteeing accurate billing and boosting your profitability. Let RADIX IDC help you explore new horizons and seize fresh revenue streams. With our support, your business can confidently thrive, benefiting from comprehensive oversight and management of your customer relationships. We also offer self-service features that empower your clients by extending the core billing functionalities directly to them. By simplifying complex rating processes, we help you effectively attract and retain customers. Furthermore, we enhance your customer support workflow, leading to a significant elevation in service quality. This integration of data enables you to make well-informed decisions based on clear, measurable KPIs, propelling your business towards success. Adopting these innovative tools can revolutionize your operations, ensuring you maintain a competitive edge in the marketplace. Ultimately, this approach not only fosters growth but also enhances customer satisfaction, creating a win-win scenario for your business.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Systems & Software

Company Location

United States

Company Website

ssivt.com

Company Facts

Organization Name

RiverRock Systems

Date Founded

1999

Company Location

United States

Company Website

www.riverrocksystems.com/products/accountsreceivable/

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Metered Billing
Natural Gas
Rate Management
Water
Work Order Management

Categories and Features

Billing and Provisioning

Billing & Invoicing
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing

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