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What is enosiX?

Combine your operational data with customer insights to produce precise quotes, facilitate smooth transactions, and gain a thorough understanding of your clientele. With enosix, you can access actionable, real-time information directly in Salesforce. Our solutions, which are both pre-configured and customizable, allow you to launch your systems 70-90% faster than traditional approaches. By offering seamless data virtualization, we integrate your SAP back office with the Salesforce front end. In a business climate where speed is paramount, having robust and constantly updated solutions is vital. Traditionally, there has been a struggle to effectively connect SAP with front-end systems like Salesforce, resulting in repetitive tasks, order errors, delays, and unnecessary middleware. However, enosix transforms this situation. It empowers you to execute transactions in real time and process eCommerce orders straight in SAP, in accordance with your established pricing structures, taxes, and shipping rules. Furthermore, we provide tailored portals for both customers and distributors, enabling you to oversee orders, shipping, tracking details, customer information, invoices, and much more right within Salesforce. This comprehensive strategy not only optimizes operational efficiency but also significantly boosts customer satisfaction, thereby equipping businesses to excel in a competitive environment. The ability to streamline these processes can ultimately lead to improved profitability and growth opportunities.

What is GetFeedback?

Gain a deep understanding of your clientele. Customer experience management designed for Salesforce empowers you to effectively prioritize your customers. By merging feedback data with Salesforce insights, you can develop a holistic view of the customer journey. When feedback is integrated within Salesforce, it stays current and easily accessible. This allows for quick reactions to critical feedback and supports proactive changes within your organization that can create significant improvements. Transform your customer experience in just a matter of days instead of taking months. Whether you are just starting with Salesforce or have extensive experience, GetFeedback streamlines the initiation of a CX strategy that aligns with your goals. Over 10,000 leading brands worldwide rely on this solution for managing their customer experiences. By making decisions based on real-time data, you can cultivate stronger customer relationships and propel your business forward. Ultimately, leveraging this approach can lead to increased customer loyalty and sustained growth.

Media

Media

Integrations Supported

5X
Campaign Monitor
Echoes
Kapiche
KonnectzIT
QEval
SAP Store
Salesforce
Salesforce Education Cloud

Integrations Supported

5X
Campaign Monitor
Echoes
Kapiche
KonnectzIT
QEval
SAP Store
Salesforce
Salesforce Education Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

enosiX

Company Location

United States

Company Website

www.enosix.com

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.getfeedback.com

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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