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What is ezReferral?
In the modern interconnected world, the medical field is evolving to be more efficient, accessible, and secure than ever before. Medcycle allows referring doctors to send detailed referral letters along with essential documents that aid in patient triaging. Following this, your team can assess the patient and determine whether an e-consult is appropriate. Referral leakage, which happens when patients seek their own referrals due to poor communication, lack of information, or frustration with the process, poses a significant challenge. Tackling this issue, commonly known as patient leakage, is crucial, as it can have a substantial effect on a healthcare provider's revenue streams. By adopting measures to reduce this leakage, healthcare providers can boost patient loyalty and improve overall satisfaction levels. Furthermore, our user-friendly 'set and forget' appointment reminders help clinics lower no-show rates while minimizing annoyance for both patients and staff alike. These reminders can be conveniently dispatched to patients or their caregivers via text messages, emails, or phone calls, ensuring they remain well-informed about their upcoming appointments. Ultimately, enhancing communication and appointment management not only benefits patient experience but also strengthens the healthcare system as a whole.
What is Artera?
Healthcare organizations use Artera to deploy voice AI agents that manage routine patient conversations, from appointment scheduling and intake to referral management, payments, and care gap outreach, reducing administrative burden while improving patient access. The platform, Artera Harmony, connects fragmented communication into coordinated patient engagement across text, phone, email, and voice AI, with deep EHR integrations that automate the right message at the right time. AI Service Squads work directly with provider teams to design custom solutions around each practice's unique operational needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience.
Key capabilities include AI-powered Smart Inbox, which consolidates all patient conversations in one place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue.
Artera's voice AI agents are purpose-built for healthcare, handling routine conversations that consume staff time so teams can focus on patients who need a human touch. AI Service Squads, dedicated teams of Artera's AI builders, collaborate directly with each practice to design, implement, and support custom AI solutions around their workflows and EHR environment.
Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models.
2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Providers
Integrations Supported
AdvancedMD
EpicCare EMR
Greenway Health
MEDITECH Expanse
ModMed
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Oracle Health EHR
Veradigm EHR
athenaOne
API Availability
API Availability
Pricing Information
$299 per month
1-5 users
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ezReferral
Date Founded
2014
Company Location
United States
Company Website
ezreferral.org
Company Facts
Organization Name
Artera
Date Founded
2015
Company Location
United States
Company Website
artera.io
Categories and Features
Medical Practice Management
Not specified
Patient Experience
Not specified
Categories and Features
AI Agents for Healthcare
Not specified
AI Voice Agents
Not specified
Appointment Reminder
Appointment Scheduling
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Rescheduling
SMS Messaging
Two-Way Messaging
Healthcare AI
Not specified
HIPAA Compliant Messaging
Not specified
Medical Scheduling
Not specified
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Self Management
Patient Experience
Not specified
Patient Intake
Not specified
Patient Relationship Management (PRM)
Not specified
Patient Scheduling
Not specified