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What is ezyVet?

ezyVet is an innovative cloud-based management system designed specifically for veterinary practices. This advanced solution features two-way integration with Smart Flow, which serves as an electronic whiteboard for veterinary operations, and Xero, a cloud-based accounting platform that streamlines financial management for clinics and hospitals. With ezyVet, you and your team can effortlessly make last-minute adjustments to appointments and retrieve patient information from virtually anywhere at any time. Its comprehensive offerings include a robust clinical module, two-way SMS communication, email, e-faxing capabilities, as well as advanced reporting tools, automated reminders, and split billing options, among many other functionalities. This versatility ensures that veterinary practices can operate more efficiently and effectively, enhancing the overall experience for both staff and clients.

What is FetchIt?

Fetchit is a user-friendly software that promptly retrieves client data as soon as a call is received. By seamlessly integrating with your Practice Management Software (PMS) and telecommunication systems, it presents a patient's comprehensive chart the moment the phone rings. Utilizing this innovative solution can save significant time, improve customer service, and foster enduring relationships that lead to repeat business. Typically, users experience an average time savings of 37 seconds per call due to instant access to charts. Additionally, the software facilitates easy updates or creation of customer data while on calls, enhancing operational efficiency. It also supports improved staff scheduling by offering insights into call volumes during specific periods or for particular customer service representatives. With timely notifications, client information is readily accessible within your PMS, ensuring that by the time you finish your greeting, the patient's chart and necessary details are on hand for effective assistance. If a customer is not located in your database, you can quickly copy their contact information to either establish a new chart or update an existing one, guaranteeing a smooth experience for both your staff and clients alike. This functionality not only streamlines workflows but also significantly boosts the overall effectiveness of managing client interactions, leading to a more productive work environment.

Media

Media

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
Otto
PayJunction
Payment Nerds
RingCentral Automatic Call Recording
ScribeHealth
Star2Star
Vello
VitusVet
Vonage Contact Center
Windcave
Xero
Zoom

Integrations Supported

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
Otto
PayJunction
Payment Nerds
RingCentral Automatic Call Recording
ScribeHealth
Star2Star
Vello
VitusVet
Vonage Contact Center
Windcave
Xero
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$150.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ezyVet

Date Founded

2006

Company Location

New Zealand

Company Website

www.ezyvet.com

Company Facts

Organization Name

FetchIt

Date Founded

2017

Company Location

United States

Company Website

www.fetchitdata.com

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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