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What is fixRAgent?

fixRAgent serves as an intelligent diagnostic layer and maintenance system of record built specifically for multifamily housing, property managers, and facilities teams. By sitting directly upstream of your existing CMMS or property management platform, fixRAgent stops operational capital drains triggered by blind vendor dispatches and vague maintenance requests. Rather than taking ambiguous phone calls or text descriptions, tenants scan local QR codes to launch guided visual reporting. fixRAgent’s computer vision model evaluates equipment damage, categorizes urgency based on operational risk, identifies potential failure points, and constructs a detailed work order—complete with necessary components and step-by-step triage—delivered directly into your primary database. Core Operational Features: Frictionless QR Access: Quick, app-free photo submissions eliminate tenant reporting barriers. Dynamic Risk Triage: Automatically sorts incoming tasks into clear urgency levels (Monitor, Fix Soon, Act Today, Urgent) to prioritize critical hazards. Asset Health Ledger: Records every issue and resolution to monitor equipment life cycles and verify technician fixes over time. CMMS Adapter: Connects seamlessly to your operational stack via webhooks, APIs, PDFs, or structured JSON data. Safety First Escalations: Automatically redirects severe threats (gas, flooding, electrical) to immediate human dispatch and shutoff procedures. Eliminate store trips and unnecessary vendor calls. Scan the Problem. Own the Fix.

What is Help me Fix?

Help me Fix provides a comprehensive diagnostic and triage solution for repair needs, utilizing advanced AI and video technology. Its main objective is to improve service quality, reduce costs, and simplify maintenance management, making it an ideal option for various sectors looking to enhance their repair workflows and increase operational efficiency. The platform includes Aidenn, an AI-powered repair assistant, as well as Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This groundbreaking service enables residents to handle simple repairs independently with the aid of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting features. Furthermore, it allows contact center representatives and on-site technicians to provide assistance to residents through video calls, helping to resolve issues remotely and significantly enhance first-time fix rates. By merging technology with practical support, Help me Fix fosters a more efficient repair process for all parties involved, ultimately transforming the traditional approach to maintenance and repair services. This innovative strategy not only benefits residents but also contributes to the overall improvement of service delivery across multiple industries.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Per active door/unit pricing with pooled diagnostic allowances. Includes access to the QR intake platform, automated triage engine, property ledger, and CMMS integrations.
Free Version
Free Trial Offered?

Pricing Information

£100 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

fixRAgent

Date Founded

2026

Company Location

United States⁠

Company Website

fixragent.com

Company Facts

Organization Name

Help me Fix

Date Founded

2019

Company Website

helpmefix.io

Categories and Features

Categories and Features

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