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What is frontline.io?

frontline.io is an AI-powered XR platform built for machinery manufacturers that need to connect training, support, and operations across the full equipment lifecycle. The platform uses Digital Twins, AR, VR, AI workflows, remote assistance, and analytics to help teams ramp workers faster and keep machinery running. Manufacturers can create live digital replicas of real-world machinery to train, simulate, optimize, and troubleshoot without disrupting production. frontline.io’s automated content creation tools can convert CAD files into interactive Digital Twins and turn PDFs, Word documents, or HTML files into structured guided procedures. Interactive Flows let teams build step-by-step instructions for assembly, maintenance, troubleshooting, and operations directly on the Digital Twin without writing code. Technicians can access those procedures on any device in 2D, AR, or VR. Remote Assist connects field workers with experts in real time through live video, annotations, shared context, and workflow-triggered guidance. The platform also includes a parts catalog so technicians can identify, search, and order components from the field. Its Knowledge Hub manages the data sources that power AI answers, with file-level access controls by site, division, or sub-workspace. AI Insight helps teams find the right procedure, edit content, summarize changes, and flag procedure drift across users and locations. By combining immersive training, AI-guided procedures, remote expert support, multilingual workflows, parts access, and operational analytics, frontline.io helps industrial organizations replace static manuals with execution-ready Digital Twins.

What is SERVICE AR?

SERVICE AR represents a cutting-edge, all-inclusive application crafted to optimize vital service and maintenance tasks. Users are empowered to access and visualize crucial data and information whenever they need it. Featuring a wide range of advanced tools, including maintenance tours, remote support, and comprehensive work instructions, SERVICE AR seeks to reduce downtime and enhance service quality. The app assists employees in identifying service points by calculating the most effective routes, even within complex building structures. Furthermore, improved navigation capabilities provide users with pertinent data and information throughout their route, ensuring they remain informed. Key zones and potential risks are marked clearly, indicating where extra caution is warranted. Consequently, this innovation significantly bolsters worker safety and can potentially double productivity, creating a more streamlined work environment. By weaving these features together, SERVICE AR not only simplifies operations but also nurtures a culture centered around safety and efficiency in service management, ultimately leading to enhanced overall performance.

Media

Media

Integrations Supported

Salesforce
ServiceMax

Integrations Supported

HELPAR
INDOAR
VIEWAR

API Availability

API Availability

Pricing Information

$300/month/10 users
Free Trial Offered?

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

frontline.io

Date Founded

2015

Company Location

United States

Company Website

frontline.io

Company Facts

Organization Name

VIEWAR

Date Founded

2011

Company Location

Austria

Company Website

www.viewar.com/products/service-ar/

Categories and Features

Augmented Reality

3D Objects
3D Product Visualization
Content Creation
Cross-Device Publishing
Drag & Drop
For Sales
For Training / Education
Virtual Reality

Digital Twin

Not specified

Industrial AR

Not specified

Categories and Features

Industrial AR

Not specified

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