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What is fulfillmenttools?

Fulfillmenttools is an innovative Distributed Order Management System (DOMS) and omnichannel fulfillment solution designed to optimize the entire order workflow, covering aspects like real-time inventory tracking, available-to-promise evaluations, and advanced features for order routing, picking, packing, shipping, and handling returns. This platform empowers retailers to improve their order processing and delivery strategies across diverse venues, including stores, warehouses, dark stores, and dropshippers, by utilizing flexible routing tailored to specific requirements. Its API-first, MACH-based architecture allows for effortless integration with e-commerce platforms, point-of-sale systems, customer relationship management software, payment gateways, and logistics and warehousing solutions, effectively unifying inventory data into a single, reliable source. Additionally, it offers services such as click & collect, ship-from-store options, same-day delivery, and streamlined return management, all while enhancing operational efficiency, reducing costs, and boosting the overall customer experience. In today's fast-paced e-commerce environment, these features are crucial for retailers striving to maintain their competitive edge and adapt to shifting consumer preferences. Ultimately, the platform’s versatile capabilities ensure that businesses can meet the evolving demands of their customers while optimizing their fulfillment processes.

What is OPAL?

OPAL provides an innovative, AI-powered fulfillment solution specifically designed for eCommerce enterprises of any scale, efficiently managing the pick, pack, and ship processes through a fully autonomous, touchless order management platform that consolidates all sales channels, eliminates costly EDI charges, and features a real-time interactive dashboard for thorough oversight of the fulfillment operations. Moreover, it seamlessly imports EDI orders into QuickBooks while integrating with multiple shipping carriers to create weight-based packages, packing slips, labels, and bills of lading, all with the goal of reducing expenses while improving speed and accuracy. As companies expand, OPAL effortlessly scales up without the need for additional personnel, facilitating a rapid setup process and ensuring enhanced precision in both inventory and order documentation. This robust solution is capable of processing over 50 orders each day and can cut order processing times by nearly 90%, significantly lowering costs by around 80% and achieving an impressive accuracy rate of 99%, which in turn minimizes returns and undelivered packages. With OPAL’s capabilities, businesses can optimize their fulfillment workflows and concentrate on scaling their operations and enhancing customer satisfaction. By embracing this advanced solution, companies can not only boost efficiency but also elevate their overall service quality, paving the way for sustainable growth.

Media

Media

Integrations Supported

Amazon
BigCommerce
Channel Gate
CommerceHub
FedEx Ship Manager
Groupon
Houzz Pro
Linker
Lowe's Kitchen Planner
NetSuite
POSTIDENT
Pinnacle Cart
QuickBooks Online
SAP Cloud Platform
Sage 100
ShipStation
Shopify
Walmart
eBay

Integrations Supported

Amazon
BigCommerce
Channel Gate
CommerceHub
FedEx Ship Manager
Groupon
Houzz Pro
Linker
Lowe's Kitchen Planner
NetSuite
POSTIDENT
Pinnacle Cart
QuickBooks Online
SAP Cloud Platform
Sage 100
ShipStation
Shopify
Walmart
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

fulfillmenttools

Date Founded

2020

Company Location

Germany

Company Website

fulfillmenttools.com

Company Facts

Organization Name

OPAL

Company Location

United States

Company Website

opal-llc.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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Popular Alternatives

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