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What is gominga?

Take control of your digital reputation with gominga, the premier platform designed to manage ratings, reviews, and customer inquiries all from a single interface! Featuring tools for monitoring, alerts, analysis, and customer engagement, you can effortlessly conduct market research while elevating your customer support in the online arena. Our Review Manager empowers you to analyze product feedback and questions sourced from various eCommerce platforms, allowing for direct interaction with customer opinions via our intuitive SaaS tool. With effective features such as email notifications and a streamlined issue management system, your operational efficiency is significantly improved. We enable you to enhance your reviews on Google My Business, thereby increasing revenue by appreciating customer feedback. By evaluating your store's strengths and weaknesses, you can respond to reviews adeptly and showcase your business's most appealing qualities on Google. With gominga, you have the chance to develop your brand, bolster customer loyalty, and extract insightful product feedback—our expertise is ready to assist you. Implementing a proactive review management strategy not only can elevate sales but also strengthen your brand’s identity! Seize the opportunity for growth and change that comes with actively managing your reviews, and witness the positive impact it can have on your overall business success.

What is The Review Solution?

Express allows you to share online reviews in the locations that serve your interests best. You have the flexibility to choose which platforms you want to use for your submissions. A simple click from your dashboard enables you to quickly reply to feedback across multiple review sites. Watch as your customer ratings and reviews increase effortlessly week by week. Additionally, you can explore and monitor individual reviews as they accumulate over time. This organized approach guarantees that overseeing your online reputation remains both smooth and productive, giving you confidence in managing your brand's image.

Media

Media

Integrations Supported

Zendesk

Integrations Supported

Axis LMS

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$199 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

gominga eServices

Date Founded

2015

Company Location

Germany

Company Website

gominga.com

Company Facts

Organization Name

Third Coast Interactive

Company Location

United States

Company Website

thereviewsolution.com

Categories and Features

Product Review

Not specified

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

Categories and Features

Review Management

Not specified

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