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features
design
support

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What is gominga?

Take control of your digital reputation with gominga, the premier platform designed to manage ratings, reviews, and customer inquiries all from a single interface! Featuring tools for monitoring, alerts, analysis, and customer engagement, you can effortlessly conduct market research while elevating your customer support in the online arena. Our Review Manager empowers you to analyze product feedback and questions sourced from various eCommerce platforms, allowing for direct interaction with customer opinions via our intuitive SaaS tool. With effective features such as email notifications and a streamlined issue management system, your operational efficiency is significantly improved. We enable you to enhance your reviews on Google My Business, thereby increasing revenue by appreciating customer feedback. By evaluating your store's strengths and weaknesses, you can respond to reviews adeptly and showcase your business's most appealing qualities on Google. With gominga, you have the chance to develop your brand, bolster customer loyalty, and extract insightful product feedback—our expertise is ready to assist you. Implementing a proactive review management strategy not only can elevate sales but also strengthen your brand’s identity! Seize the opportunity for growth and change that comes with actively managing your reviews, and witness the positive impact it can have on your overall business success.

What is TrustMate?

Improving your Google search ranking is attainable, which will lead to an influx of devoted customers and help you build a strong online identity. After a purchase or service usage, TrustMate proactively contacts customers via email or SMS to solicit feedback. Thanks to a user-friendly “point and clicks” hint system, customers can easily write compelling reviews and attach photos. Once they've submitted their review, they are redirected to a thank you page that motivates them to continue exploring your products and services. This smooth experience boosts customer confidence as they encounter reviews on your site, minimizing their urge to seek out opinions from other sources. A higher search engine ranking enhances the likelihood that new visitors will check out your website. You can also test the system by sending yourself an email invitation and adding a review with the clickable hints to appreciate the straightforwardness of the process. This not only encourages customer interaction but also ensures that reviews generated by your clientele enrich your distinct content, reinforcing their trust in your business without needing to look for external feedback. Establishing this continuous cycle of positive reviews creates a significant loop that benefits your enterprise while fostering customer satisfaction. Ultimately, the synergy between improved rankings and authentic customer reviews can propel your business to new heights.

Media

Media

Integrations Supported

Base.com
Facebook
Google Cloud Platform
Google Shopping
Magento
OpenCart
PrestaShop
RedCart
Shopify
Shoplo
WooCommerce
Zendesk

Integrations Supported

Base.com
Facebook
Google Cloud Platform
Google Shopping
Magento
OpenCart
PrestaShop
RedCart
Shopify
Shoplo
WooCommerce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$6 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

gominga eServices

Date Founded

2015

Company Location

Germany

Company Website

gominga.com

Company Facts

Organization Name

TrustMate

Company Location

Poland

Company Website

en.trustmate.io

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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