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What is govDelivery?

With the growing expectation for smooth digital interactions, our all-encompassing communication platform allows for easy connections and engagement with citizens. You will have all the necessary tools at your disposal to communicate effectively with those interested in your offerings and motivate them to take action. Unlike other options available, Granicus stands out with an impressive network of 300 million citizen subscribers, enabling significant growth in audience reach and improved engagement. You can effortlessly send customized messages that take into account demographics, locations, interests, and various other factors. Enhance your citizen engagement tactics by sharing content across email, social media, and text messaging platforms with just a single click, making the process both efficient and streamlined. Additionally, we offer more than 150 ready-made integrations with well-known third-party systems and services, and we are capable of quickly developing new integrations to connect with niche systems as required. This adaptability guarantees that your communication strategies can evolve in response to the changing needs of your audience, ensuring that you remain relevant and effective. Ultimately, our solution empowers you to foster stronger relationships and drive meaningful interactions with the communities you serve.

What is GovMetric?

Utilize insights derived from customer feedback to develop services tailored to meet the specific needs of your communities and citizens. A thorough understanding of the customer journey at various touchpoints allows you to leverage this critical information to drive meaningful change. Improve the management of official interactions with customers, including handling complaints and Freedom of Information requests. Our expertise is geared towards helping you formulate a sustainable strategy that transforms your approach to engaging with customers and communities. We empower public service organizations to create opportunities for significant citizen interactions that lead to real improvements in people's lives. Our partnerships encompass a diverse range of organizations, such as local councils, housing associations, national transportation services, law enforcement agencies, government bodies, educational institutions, and the NHS. GovMetric is more than just a technology provider; we bring over seventy-five years of collective experience in customer and citizen engagement. Our commitment is to go beyond the conventional role of a vendor; we prioritize authentic partnerships to effect positive changes in public service delivery. By fostering collaboration and innovation, we aim to revolutionize how public services are perceived and experienced by citizens.

Media

Media

Integrations Supported

Granicus
OpenCities
govAccess

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Granicus

Company Location

United States

Company Website

granicus.com/solution/govdelivery/

Company Facts

Organization Name

GovMetric

Company Location

United Kingdom

Company Website

www.govmetric.com

Categories and Features

Citizen Engagement

Not specified

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

Popular Alternatives

Popular Alternatives

govDelivery Reviews & Ratings

govDelivery

Granicus