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What is guestext?
In the modern age of customization, fulfilling the desires of hotel guests has become increasingly important, and guestext is dedicated to making sure those desires are fulfilled! By facilitating seamless communication, guestext enables hotel operators to forge a personalized bond with guests even before they check in. Utilizing our opt-in messaging service, hotels can enhance overall guest satisfaction, which is vital for building lasting loyalty. The guestext platform creates an engaging two-way mobile link that improves communication, leading to a superior guest experience. Hoteliers can connect with individual guests, groups, or anyone who has opted in, enabling them to interact with their patrons before, during, and after their visits. This innovative approach not only deepens guest relationships but also stimulates repeat visits, boosts revenue, and invites valuable feedback from guests. Notably, research in the hospitality field shows that 78% of guests favor text messaging for their communication needs! Additionally, text messages achieve an outstanding 8 to 1 response ratio compared to conventional emails or phone calls, ensuring prompt engagement with guests. Ultimately, guestext transforms the way hotels communicate with their customers, setting the stage for extraordinary service and memorable stays. This innovative platform not only enhances guest satisfaction but also positions hotels for success in an ever-evolving industry.
What is Agilysys Digital Marketing?
Enhance your guest communications by implementing automated email and SMS marketing, which helps maintain engagement throughout their entire experience. Each message can be triggered by events such as reservations, check-ins, or check-outs, or can be part of a larger automated marketing strategy, ensuring that every interaction feels personalized and relevant. By delivering customized content and exclusive deals, you make certain that each message aligns with the individual guest's profile, history, and stay, creating opportunities to provide better service and drive revenue. The intuitive and powerful message editor allows you to quickly create offer templates that represent your brand, using a simple drag-and-drop feature that guarantees your messages are mobile and desktop-friendly. This cloud-based, user-friendly property management system enables you to emphasize personal connections with guests, which can lead to increased revenue, improved occupancy and inventory control, cost reduction, and heightened brand loyalty alongside guest satisfaction. Consequently, your marketing initiatives can foster lasting relationships with guests, motivating them to return and build long-term loyalty, which is essential in the competitive hospitality industry. Ultimately, this approach not only enhances the guest experience but also contributes to the overall success of your business in the long run.
Integrations Supported
Agilysys Stay
rGuest Express
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
guestext
Date Founded
2011
Company Location
United States
Company Website
www.guestext.com
Company Facts
Organization Name
Agilysys
Date Founded
1963
Company Location
United States
Company Website
www.agilysys.com/en/solutions/by-products/agilysys-digital-marketing/
Categories and Features
Categories and Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win