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What is guestext?

In the modern age of customization, fulfilling the desires of hotel guests has become increasingly important, and guestext is dedicated to making sure those desires are fulfilled! By facilitating seamless communication, guestext enables hotel operators to forge a personalized bond with guests even before they check in. Utilizing our opt-in messaging service, hotels can enhance overall guest satisfaction, which is vital for building lasting loyalty. The guestext platform creates an engaging two-way mobile link that improves communication, leading to a superior guest experience. Hoteliers can connect with individual guests, groups, or anyone who has opted in, enabling them to interact with their patrons before, during, and after their visits. This innovative approach not only deepens guest relationships but also stimulates repeat visits, boosts revenue, and invites valuable feedback from guests. Notably, research in the hospitality field shows that 78% of guests favor text messaging for their communication needs! Additionally, text messages achieve an outstanding 8 to 1 response ratio compared to conventional emails or phone calls, ensuring prompt engagement with guests. Ultimately, guestext transforms the way hotels communicate with their customers, setting the stage for extraordinary service and memorable stays. This innovative platform not only enhances guest satisfaction but also positions hotels for success in an ever-evolving industry.

What is Cendyn CMS?

Cendyn's content management system is tailored for the hospitality sector, effectively handling content while adapting to your expansion. By leveraging powerful personalization tools, easy-to-use administrative features, and the promotion of real-time rates, you can enhance website interaction and create a sense of urgency that transforms casual visitors into confirmed bookings. This makes it an invaluable asset for any business aiming to thrive in a competitive market.

Media

Media

No images available

Integrations Supported

Integrations Supported

Cenium
Clarabridge
Frontdesk Anywhere
Google Ads
GuestRevu
IQware
Maestro PMS
Marigold Engage
Maropost Marketing Cloud
Opera
Protel Cloud PMS
Purple
RMS Cloud
ResortSuite PMS
ResortSuite SALES & CATERING
SevenRooms
Symantec SiteMinder
WebRezPro
Windsurfer CRS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

guestext

Date Founded

2011

Company Location

United States

Company Website

www.guestext.com

Company Facts

Organization Name

Cendyn

Date Founded

1996

Company Location

United States

Company Website

www.cendyn.com/web-design-development/

Categories and Features

Guest Messaging

Not specified

Categories and Features

Content Management

Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Popular Alternatives

Popular Alternatives

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