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What is guestext?

In the modern age of customization, fulfilling the desires of hotel guests has become increasingly important, and guestext is dedicated to making sure those desires are fulfilled! By facilitating seamless communication, guestext enables hotel operators to forge a personalized bond with guests even before they check in. Utilizing our opt-in messaging service, hotels can enhance overall guest satisfaction, which is vital for building lasting loyalty. The guestext platform creates an engaging two-way mobile link that improves communication, leading to a superior guest experience. Hoteliers can connect with individual guests, groups, or anyone who has opted in, enabling them to interact with their patrons before, during, and after their visits. This innovative approach not only deepens guest relationships but also stimulates repeat visits, boosts revenue, and invites valuable feedback from guests. Notably, research in the hospitality field shows that 78% of guests favor text messaging for their communication needs! Additionally, text messages achieve an outstanding 8 to 1 response ratio compared to conventional emails or phone calls, ensuring prompt engagement with guests. Ultimately, guestext transforms the way hotels communicate with their customers, setting the stage for extraordinary service and memorable stays. This innovative platform not only enhances guest satisfaction but also positions hotels for success in an ever-evolving industry.

What is Cendyn CRM?

Cendyn represents a revolutionary CRM and CDP solution designed to help hoteliers forge deeper connections with their guests while enhancing revenue generation. By offering total management over guest databases, it allows for highly personalized interactions that can significantly elevate guest satisfaction and drive more direct bookings. Not only does Cendyn provide robust marketing automation capabilities across various channels, but it also streamlines the guest journey and sales processes. With its cloud-based infrastructure, hoteliers can effectively leverage data to create tailored experiences that resonate with their clientele, ultimately fostering loyalty and repeat business. In a competitive market, utilizing Cendyn can transform how hotels engage with their guests and maximize profitability.

Media

Media

No images available

Integrations Supported

Integrations Supported

Google Ads
HiJiffy
Opera
SIHOT
Sojern Traveler Platform
SynXis
Triptease
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing is determined by several factors including, but not limited to, number of rooms, integrations, and Cendyn products purchased, to name a few. Please contact us for more information.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

guestext

Date Founded

2011

Company Location

United States

Company Website

www.guestext.com

Company Facts

Organization Name

Cendyn

Date Founded

1996

Company Location

United States

Company Website

www.cendyn.com/cendyn-crm/

Categories and Features

Guest Messaging

Not specified

Categories and Features

CRM

Email Marketing
Marketing Automation Integration
Segmentation

Hospitality Property Management

CRM
Marketing Automation
Multi-Property
Single Property

Hotel CRM

Not specified

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