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What is guestext?

In the modern age of customization, fulfilling the desires of hotel guests has become increasingly important, and guestext is dedicated to making sure those desires are fulfilled! By facilitating seamless communication, guestext enables hotel operators to forge a personalized bond with guests even before they check in. Utilizing our opt-in messaging service, hotels can enhance overall guest satisfaction, which is vital for building lasting loyalty. The guestext platform creates an engaging two-way mobile link that improves communication, leading to a superior guest experience. Hoteliers can connect with individual guests, groups, or anyone who has opted in, enabling them to interact with their patrons before, during, and after their visits. This innovative approach not only deepens guest relationships but also stimulates repeat visits, boosts revenue, and invites valuable feedback from guests. Notably, research in the hospitality field shows that 78% of guests favor text messaging for their communication needs! Additionally, text messages achieve an outstanding 8 to 1 response ratio compared to conventional emails or phone calls, ensuring prompt engagement with guests. Ultimately, guestext transforms the way hotels communicate with their customers, setting the stage for extraordinary service and memorable stays. This innovative platform not only enhances guest satisfaction but also positions hotels for success in an ever-evolving industry.

What is MyStay?

Transform the guest experience with our cutting-edge contactless solution, MyStay, which aims to enhance service quality and increase revenue for both hotels and their patrons. We take pride in the recognition of the MyStay Free Contactless Kit by the United Nations World Tourism Organization (UNWTO), supported by the World Health Organization (WHO), as the most thorough global initiative to mitigate the impact of COVID-19 on the tourism sector. Greet your guests warmly and offer them appealing options, including hotel transfers, before they even set foot in your establishment. Guide them to an interactive platform that features a smart catalog filled with your services and vital information they might need. This ensures that guests can effortlessly find and order what they desire with just a click on their smartphones or computers. Streamline the check-in process online to reduce wait times at the reception, allowing guests to fill out necessary forms ahead of time for their convenience. Moreover, present a customizable mobile-friendly map of nearby attractions to further enrich their experience. By incorporating these features, you not only enhance the quality of your guests' stay but also build lasting loyalty and inspire them to return. Ultimately, this innovative approach caters to the evolving expectations of modern travelers, ensuring that their needs are met with efficiency and care.

Media

Media

Integrations Supported

4SUITES
Advantage Anywhere
Amadeus Central Reservations System (CRS)
BrillantEZ HMS
GuestCentrix
Innkey PMS
LYNX
Little Hotelier
Mews
Preno
Protel Cloud PMS
Rezlynx
Salto
Siesta Extranet
Sirvoy
SiteMinder
Storable Newbook
Winhotel
apaleo
eZee Frontdesk

Integrations Supported

4SUITES
Advantage Anywhere
Amadeus Central Reservations System (CRS)
BrillantEZ HMS
GuestCentrix
Innkey PMS
LYNX
Little Hotelier
Mews
Preno
Protel Cloud PMS
Rezlynx
Salto
Siesta Extranet
Sirvoy
SiteMinder
Storable Newbook
Winhotel
apaleo
eZee Frontdesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€0,25 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

guestext

Date Founded

2011

Company Location

United States

Company Website

www.guestext.com

Company Facts

Organization Name

MyStay

Date Founded

2016

Company Location

Czech Republic

Company Website

www.gomystay.com

Categories and Features

Categories and Features

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