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What is hotelierAI?
hotelierAI is an innovative and all-encompassing guest management and CRM solution that seamlessly integrates with the hotelierDirect booking system. Utilizing advanced data analytics to assess, classify, and predict guest behaviors, it provides crucial insights into guest profiles for front desk operations. This capability allows you to create timely and relevant marketing campaigns designed with personalized content aimed at guests throughout their entire journey, from before their arrival to after their departure. Furthermore, it significantly improves the oversight of your social media presence and aids in preserving favorable review ratings for your establishment. Unlike traditional CRM systems, hotelierAI examines guests’ previous spending patterns, stay behaviors, and social demographics, delivering essential insights into the characteristics and requirements of your key clientele. This sophisticated approach enables a more profound comprehension of direct booking guests, helping you pinpoint and focus on your most profitable segments. Additionally, the platform supports the development of dynamic guest profiles that can be effortlessly shared among customer-facing teams across all your locations, ensuring a unified strategy in guest management. By fostering a comprehensive understanding of guest interactions, hotelierAI ultimately enhances guest satisfaction and cultivates long-term loyalty. As a result, hotels can create a more personalized experience that resonates with their clientele, further solidifying their reputation in the competitive hospitality industry.
What is Autumn?
Autumn serves as an all-encompassing revenue management and marketing solution, harnessing the power of AI to cater specifically to independent hotels. It effectively integrates a variety of functions, including dynamic pricing, management of websites, and digital marketing efforts, which enables hoteliers to focus on enhancing the overall guest experience. By providing features such as a customizable website and a dedicated booking engine, Autumn seeks to increase direct bookings and reduce dependency on online travel agencies. The platform employs AI-driven dynamic pricing that adjusts room rates in real time, responding to market trends and occupancy levels to optimize revenue potential. Additionally, its comprehensive digital marketing suite manages campaigns across a range of search engines and metasearch platforms, thereby attracting new clientele and boosting online visibility. Furthermore, Autumn includes the "Revenue CoPilot," an AI assistant designed with input from top hotel marketing experts, offering personalized guidance and support for users. Tailored for boutique hotels, Autumn streamlines the setup and onboarding processes, automating various tasks and providing 24/7 support to ensure seamless operations. This innovative and user-friendly approach not only enhances operational efficiency but also solidifies Autumn's position as an essential ally for independent hotels striving to succeed in an increasingly competitive landscape. Ultimately, by combining advanced technology with a deep understanding of the hospitality industry, Autumn empowers its users to achieve their business goals more effectively.
Integrations Supported
Gmail
Google Ads
Google Maps
YouTube
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$999 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
digital hotelier
Date Founded
2001
Company Location
United Kingdom
Company Website
www.digitalhotelier.com/data-intelligence/guest-management-crm/
Company Facts
Organization Name
Autumn
Company Location
United States
Company Website
www.get-autumn.com