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features
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What is BayReviews?

Consumers find user-generated content to be 9.8 times more persuasive than influencer-created content when making purchasing decisions. By collecting and sharing user reviews online, businesses can significantly improve the customer journey. Shoppers trust online reviews to the same extent as personal recommendations from their friends and family, which highlights their importance. In addition to being a valuable marketing tool, customer reviews can also enhance your website's ranking in search engine results. It is essential to gather ratings, reviews, personal experiences, and images from your customers to enrich their shopping experiences and influence their purchasing decisions. Engaging with customer feedback helps them feel recognized and appreciated. Our intuitive platform ensures that you never miss a chance to connect with your shoppers. Responding to customer inquiries about your products can assist them in making informed purchasing choices. User-generated content is distinct, deeply relevant, and authentic, which contributes to improving your website's visibility in Search Engine Results Pages (SERPs), ultimately leading to increased traffic and engagement. By cultivating a community around your brand, you can foster loyalty and encourage repeat business while simultaneously boosting your credibility in the marketplace. Establishing an ongoing dialogue with your customers can further enhance their experience and deepen their relationship with your brand.

What is gominga?

Take control of your digital reputation with gominga, the premier platform designed to manage ratings, reviews, and customer inquiries all from a single interface! Featuring tools for monitoring, alerts, analysis, and customer engagement, you can effortlessly conduct market research while elevating your customer support in the online arena. Our Review Manager empowers you to analyze product feedback and questions sourced from various eCommerce platforms, allowing for direct interaction with customer opinions via our intuitive SaaS tool. With effective features such as email notifications and a streamlined issue management system, your operational efficiency is significantly improved. We enable you to enhance your reviews on Google My Business, thereby increasing revenue by appreciating customer feedback. By evaluating your store's strengths and weaknesses, you can respond to reviews adeptly and showcase your business's most appealing qualities on Google. With gominga, you have the chance to develop your brand, bolster customer loyalty, and extract insightful product feedback—our expertise is ready to assist you. Implementing a proactive review management strategy not only can elevate sales but also strengthen your brand’s identity! Seize the opportunity for growth and change that comes with actively managing your reviews, and witness the positive impact it can have on your overall business success.

Media

Media

Integrations Supported

BigCommerce
Magento
Mailchimp
Shift4Shop
Shopify
TargetBay
Volusion
WooCommerce
Zendesk

Integrations Supported

BigCommerce
Magento
Mailchimp
Shift4Shop
Shopify
TargetBay
Volusion
WooCommerce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TargetBay

Company Location

United States

Company Website

targetbay.com/products/reviews-and-ratings/

Company Facts

Organization Name

gominga eServices

Date Founded

2015

Company Location

Germany

Company Website

gominga.com

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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