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What is i-doit?

Every organization encounters its own set of obstacles, with each framework and procedure under your management. You hold specific expectations regarding IT documentation, and i-doit caters to this individuality and adaptability. The software is designed to conform to your requirements, applicable to all enterprises, including multinational corporations. There is no generic solution available; instead, you have the option to tailor your documentation to fit your specifications. This not only reduces expenses but also provides a professional outcome. Imagine the ease of maintaining all technical documentation and administrative data in one place for each asset, facilitating the storage of invoices and contracts as part of your IT records. This ensures that crucial information is always accessible. Furthermore, i-doit transcends conventional IT documentation by fostering connections among all departments in your organization. The benefits extend to accounting, which gains from the insights provided by your documentation, just as IT and facility management do. Additionally, you can eliminate the need for separate vehicle fleet software and seamlessly integrate Enterprise Service Management into your operations, enhancing overall efficiency and collaboration across the board. Embracing this integrated approach could revolutionize the way your company manages its resources.

What is Samantha?

The System Asset Management System™ acts as a specialized Configuration Management Database (CMDB) tailored to the needs of mid-market companies. This system encompasses a variety of Process Workflow modules that include Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls, and Business Alignment. For ease of reference, we call our solution Samantha™. Samantha™ is meticulously crafted to address the 1) operational needs, 2) budget limitations, and 3) resource capabilities of mid-sized enterprises. By opting for Samantha™, organizations can reduce expenses—there's no requirement to replace your existing Help Desk unless you choose to do so. Samantha™ is engineered to improve your current Service/Help Desk solutions, such as Footprints, HEAT, TrackIT, Remedy, or ServiceNow, while also safeguarding your investments in Event Management tools like SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, and Big Brother. This versatility not only allows your organization to optimize current assets but also significantly boosts overall service management effectiveness. Ultimately, Samantha™ empowers businesses to adapt and thrive without discarding their existing systems.

Media

Media

Integrations Supported

Zammad

Integrations Supported

Zammad

API Availability

Has API

API Availability

Has API

Pricing Information

$461.02 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

synetics

Date Founded

1996

Company Location

Germany

Company Website

www.i-doit.com

Company Facts

Organization Name

Net Watch Solutions

Date Founded

2002

Company Location

United States

Company Website

netwatchsolutions.com/samantha.html

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

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