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What is i4Tradies?

i4Tradies is an innovative Service Request Application designed to connect Asset Owners and Occupants with certified local suppliers for Installation, Repairs, and Maintenance services in a secure and enjoyable manner. Requesting multiple quotes is simple; just provide your location and specify the type of service you need, along with any additional details, and you'll receive offers from a range of Field Service Suppliers for your consideration. It's important to verify the credentials of your chosen suppliers by checking their insurance, licenses, and certifications to ensure you're making a well-informed choice. When you submit a Service Request, the more detailed information you include about your project, the more accurate your quote will be, so be thorough when describing the service category, job specifics, urgency, and including any relevant photos. Stay engaged with the process! You maintain full control over your service requests throughout, allowing you to monitor progress, receive invoices, and make payments seamlessly to effectively manage all your maintenance service needs.

What is CSOne?

CSOne's customer service solutions significantly improve the effectiveness of your support operations. Each interaction with your call center is carefully recorded and monitored from start to finish, capturing vital details such as the customer's name, location, and equipment, as well as the specifics of their inquiry. Moreover, CSOne’s online calendar enhances the visibility of your technicians' schedules. Technicians are promptly notified via email when new tasks are assigned, ensuring they address customer needs without delay. The platform manages a variety of field service tasks, including initial assessments and repairs on-site. Users can easily create repair quotes and service reports using a mobile printer, which speeds up transaction times. In addition, CSOne efficiently manages the entire sales process, including creating quotations, processing sales orders, handling deliveries, managing billing, and collecting payments. By organizing documentation that caters to specific business cases, it simplifies the tracking of task statuses, making it easy to identify pending tasks and quotes that need to be sent out. This all-encompassing strategy not only optimizes operations but also elevates customer satisfaction through prompt and effective service delivery, ultimately fostering long-term client relationships.

Media

Media

Integrations Supported

MessageMedia

Integrations Supported

MessageMedia

API Availability

Has API

API Availability

Has API

Pricing Information

0
Free Trial Offered?
Free Version

Pricing Information

$240 per 3 users per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

i4T Global

Date Founded

2017

Company Location

Australia

Company Website

i4tglobal.com/solutions/service-request-app/

Company Facts

Organization Name

Libran Business Systems

Company Location

United States

Company Website

csone.biz/en/

Categories and Features

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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