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What is iCepts Mobile Field Service Management?

Managing and monitoring services can pose significant challenges, yet Business Central provides an array of tools designed to facilitate this process. These resources are specifically tailored for repair shops and field service operations, proving effective in various business environments, including complex customer service distribution chains, industrial services employing bills of materials, and the high-frequency dispatch of technicians who require efficient spare parts management. The enhancements introduced by iCepts Technology to the Field Service Management mobile dashboard for Business Central greatly elevate the experience for those operating remotely. Furthermore, Business Central empowers users with functionalities that allow them to deliver services in alignment with established contracts and fulfill service orders as promised. The Dispatch Board serves as an essential tool for service technicians or dispatchers, as it streamlines the identification of pending service orders. With a quick overview of the Dispatch Board, users can effortlessly track which orders are currently in progress and which have been completed, facilitating a more organized workflow. This structured methodology not only improves operational efficiency but also significantly enhances customer satisfaction. Ultimately, by leveraging these advanced tools, businesses can ensure a higher level of service delivery while optimizing their resource management.

What is Einpix?

Einpix is Field Service Management (FSM) software for businesses managing technicians, contractors, maintenance and construction work across multiple sites. It combines customer requests, work orders, scheduling and dispatch, SLA tracking, preventive maintenance, equipment records and service histories. Teams monitor field activity on real-time maps, track working hours and materials, and replace paper forms with digital checklists, photos, work reports and customer signatures. Construction teams can record visual defects and punch-list items on 2D plans and follow corrective tasks to completion. Web and mobile apps for iOS and Android support offline field work. A client portal and multi-organization collaboration allow clients, service providers and subcontractors to coordinate shared work with controlled access. Einpix supports HVAC, electrical and plumbing services, facility management, construction, heavy equipment, solar and wind energy maintenance, and utilities.

Media

Media

Integrations Supported

Microsoft Dynamics 365 Business Central

Integrations Supported

Freshdesk

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

EUR 12 per month
Starting per group of 5 users
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

iCepts Technology

Company Location

United States

Company Website

www.icepts.com/mobile-field-service-management-for-business-central/

Company Facts

Organization Name

Epicus IT

Date Founded

2017

Company Location

Lithuania

Company Website

einpix.com/en

Categories and Features

Categories and Features

Construction Management

Contractors
Equipment Tracking
Incident Reporting
Mobile Access
Offline Access
Residential
Subcontractor Management
Timesheets

Field Service Management

Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Inventory Management

Barcoding / RFID
Inventory Optimization
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Maintenance Management

Asset Tracking
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Real Estate Property Management

Commercial Properties
Contact Management
Maintenance Management
Owner Portal
Residential Properties
Tenant Database
Tenant Portal
Website Management

Tradesman Job Management

Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Job Tracking
Quoting
Reporting
Scheduling
Time Tracking

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