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What is iCepts Mobile Field Service Management?

Managing and monitoring services can pose significant challenges, yet Business Central provides an array of tools designed to facilitate this process. These resources are specifically tailored for repair shops and field service operations, proving effective in various business environments, including complex customer service distribution chains, industrial services employing bills of materials, and the high-frequency dispatch of technicians who require efficient spare parts management. The enhancements introduced by iCepts Technology to the Field Service Management mobile dashboard for Business Central greatly elevate the experience for those operating remotely. Furthermore, Business Central empowers users with functionalities that allow them to deliver services in alignment with established contracts and fulfill service orders as promised. The Dispatch Board serves as an essential tool for service technicians or dispatchers, as it streamlines the identification of pending service orders. With a quick overview of the Dispatch Board, users can effortlessly track which orders are currently in progress and which have been completed, facilitating a more organized workflow. This structured methodology not only improves operational efficiency but also significantly enhances customer satisfaction. Ultimately, by leveraging these advanced tools, businesses can ensure a higher level of service delivery while optimizing their resource management.

What is Refurb ERP?

RefurbERP is a complete Refurbishment Management Software designed for businesses refurbishing laptops, desktops, mobiles, LCDs and other electronic devices. It digitizes the complete journey of every device — from QR Code Assignment, Inward and Initial QC to Dismantling, LED, Fabrication, L3 Repair, Production/Assembly, Final QC, Packaging and Dispatch. RefurbERP provides QR & Serial Number Tracking, Job Management, Repair & Diagnosis Management, Spare Parts & Inventory Management, Department & Technician Tracking, Requirements & Material Movement, Stock & Shortage Management, Real-Time Dashboards and Management Reports. Businesses can track every device and spare part throughout the refurbishment process, monitor work-in-progress, identify pending activities and bottlenecks, control spare consumption and maintain complete process history and accountability. With real-time operational visibility and 50+ management and operational reports, RefurbERP helps refurbishment businesses reduce manual work and Excel dependency, improve traceability, control inventory, streamline department workflows and make faster data-driven decisions. From device inward to final dispatch — RefurbERP brings your entire refurbishment operation onto one powerful platform.

Media

Media

Integrations Supported

Microsoft Dynamics 365 Business Central

Integrations Supported

Razorpay

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iCepts Technology

Company Location

United States

Company Website

www.icepts.com/mobile-field-service-management-for-business-central/

Company Facts

Organization Name

iCanopus Technology

Date Founded

2014

Company Location

India

Company Website

www.refurberp.com

Categories and Features

Categories and Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Warehouse Management

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