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What is iDMS?

DealerSocket's IDMS is equipped with robust features and boasts a user-friendly, web-based interface, alongside tailored reporting options designed to fulfill your unique requirements. In developing our IDMS, we took into account the specific demands of independent and Buy Here Pay Here (BHPH) dealerships. The system enables mobile access to your web-based account and includes customizable workflows along with over 50 third-party integrations. This comprehensive solution empowers you to oversee the entire lifecycle of vehicles, sales, customers, and payments efficiently. Tailored specifically for independent and BHPH dealers, our web-based inventory management system is exceptionally user-friendly. With its mobile functionality, you can manage your operations anytime and anywhere, enhancing overall productivity through extensive integration options. By leveraging these capabilities, you can significantly streamline your business processes.

What is XRM?

Dynamic and results-oriented, XRM serves as a comprehensive CRM solution tailored specifically for dealers, enabling you to boost profits while reducing vendor expenses. Whether you are on the sales floor or interacting with customers through online platforms, you can effortlessly monitor all showroom activities in real time. By integrating seamlessly with external lead providers, you guarantee that no sales opportunity is overlooked. Customer interactions and essential tasks can be managed directly from your mobile device, which allows for a streamlined workflow. Handling customer data and interactions wirelessly helps to simplify processes and improve efficiency. The system accelerates deal processing with features such as license plate and driver's license scanning, ensuring that each transaction is handled swiftly. You can track internet leads in real time and manage follow-up tasks no matter where you are located. Additionally, XRM provides insights into available incentives and factory programs that are uniquely suited to both vehicle selections and customer credit profiles. It allows you to adjust payment options with versatility in retail, leasing, and balloon arrangements. By employing professional electronic paperwork, you can significantly reduce deal times, leading to a more efficient transaction experience. With XRM, staying updated on showroom activities as they happen has never been easier, allowing you to remain proactive in your sales approach. This comprehensive tool positions your dealership for success in a competitive market.

Media

Media

Integrations Supported

AWS Marketplace
AutoRaptor CRM
Dealertrack DMS
Pam
QuickBooks Online
QuickBooks Online Advanced
RouteOne
Sage Intacct

Integrations Supported

AWS Marketplace
AutoRaptor CRM
Dealertrack DMS
Pam
QuickBooks Online
QuickBooks Online Advanced
RouteOne
Sage Intacct

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DealerSocket

Date Founded

2001

Company Location

United States

Company Website

idms.dealersocket.com

Company Facts

Organization Name

Affinitiv

Company Location

United States

Company Website

www.affinitiv.com/sales/xrm/

Categories and Features

Auto Dealer Accounting

Buy-Here-Pay-Here
Collections Management
Expense Management
Financing Management
Inventory Management
Lease-Here-Pay-Here
Parts Management
Payroll Management
Recurring Billing
Sales Management
Sales Tax Management
Service Department

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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