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What is iELS?

iELS introduces a powerful marketing strategy aimed at helping businesses identify, keep, and boost customer loyalty by rewarding their patrons. This thorough and enduring strategy enables companies to create flexible and dynamic business rules that promote loyalty effectively. Referred to as the cutting-edge E-Loyalty System, iELS can be customized to address the changing demands of clients, ensuring they are prepared for both present and future challenges. It empowers organizations to utilize sophisticated web-based applications while enabling the smooth implementation of electronic data capture (EDC) terminals at customer interaction points. With its unique and efficient loyalty marketing framework, iELS provides unmatched adaptability in developing a comprehensive solution that aligns with the long-term goals and strategies of its clients. Investing in loyalty marketing allows businesses to significantly improve customer retention, which in turn can lead to increased profitability and sustained growth in a competitive landscape. Furthermore, maintaining a consistent focus on customer engagement is crucial for nurturing enduring relationships in today’s rapidly evolving business environment. Ultimately, a strong loyalty program can transform how businesses connect with their customers, fostering a sense of community and trust.

What is LoyaltyTrac?

Leading automotive brands such as GM, Ford, and Nissan have acknowledged the considerable advantages of developing a national loyalty program tailored to their specific offerings. This strategy is based on the premise that nurturing enduring connections with customers can result in repeated vehicle purchases as time goes on. Although these original equipment manufacturer (OEM) loyalty initiatives are successful at building brand loyalty, they frequently do not extend their effectiveness to local dealerships. In addition, while captive financing solutions provide easier access to new vehicles for customers, the implementation of a dedicated service department could significantly improve customer retention rates. Adopting a captive service strategy stands out as one of the most profitable tactics in today’s automotive retail landscape. By integrating customers into a membership program linked to your service department, you can guarantee a steady stream of business. This type of membership encourages clients to depend on your services and solidifies your dealership as their go-to option for future car purchases and regular maintenance. Therefore, it is essential to create an engaging and streamlined customer experience to ensure sustained success in the competitive automotive industry. Moreover, cultivating such loyalty not only benefits the dealership but also enhances customer satisfaction, fostering a positive feedback loop that can drive further sales and service opportunities.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cardbiz Solutions

Company Website

www.cardbiz.com.my/products/software/loyalty-program-iels

Company Facts

Organization Name

Performance Loyalty Group

Date Founded

2002

Company Location

United States

Company Website

performanceloyaltygroup.com/dealership-loyalty-rewards-program-dealer-loyalty-program/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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