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What is iFeedback?

Collect feedback through both digital and physical means by installing a dedicated iFEEDBACK® terminal at your venue or by leveraging iFEEDBACK® features on your site. By identifying and addressing negative reviews quickly, you can manage all feedback effectively through the iFEEDBACK® Helpdesk, where you can initiate tickets and campaigns for both customers and staff. Effortlessly connect with services like Google, Facebook, and Tripadvisor to tackle feedback instantly, ensuring that ticket creation is automated and your CRM operates efficiently. This organized methodology not only enhances your operational productivity but also elevates your ratings, resulting in a boost in sales with little effort. Display your ratings to potential customers to foster trust and simultaneously enhance conversion rates for reservations and purchases. The service is designed to accommodate businesses of any scale, allowing for straightforward collection of offline feedback via our portable terminals equipped with authentic iPads. Additionally, you can oversee reviews from your business and various online platforms through a single, intuitive interface, simplifying the task of upholding a strong reputation. This comprehensive system ensures that you're always in tune with customer sentiment, enabling continuous improvement and a greater overall customer experience.

What is Feedier?

Who enjoys completing surveys? Hardly anyone. Feedier is a groundbreaking platform designed to gather essential feedback effectively. Maintain your competitive edge by transforming feedback into a powerful tool for growth, enabling you to make informed, data-driven choices that enhance your products and services. Unique form deployment: With the innovative S.I.R.A. model, you can launch creative forms in mere minutes. Gauge Satisfaction, Gather invaluable Insights, Reward participants to Foster Loyalty, and finally initiate Action to Boost Engagement. Increase response rates: You can motivate your participants to share their feedback by asking for specific and distinctive insights. This approach not only streamlines the experience but also encourages them to express their views more readily. Harness the power of your data: Feedier serves as a centralized data hub, allowing you to integrate various data sources from your services and applications with the feedback collected. By segmenting the relevant information, you can utilize machine learning techniques to enhance sentiment analysis and gain deeper insights. A collaborative platform for taking action: Facilitate feedback sharing with your teams, engage your participants meaningfully, and easily export your data for further analysis and strategic planning. This ensures that everyone involved has access to the insights necessary to drive continuous improvement.

Media

Media

Integrations Supported

Integrations Supported

Desktop.com
Easyflow
Freebe
Integrately
KonnectzIT
Mailchimp
Pabbly Connect
PayPal
Rambox
Shift
Slack
Stackreaction
Stripe
Trello
Wufoo
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$30.00/user/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

BHM Media Solutions

Date Founded

2008

Company Location

Germany

Company Website

www.ifeedback.de/en/

Company Facts

Organization Name

Alkaweb

Date Founded

2018

Company Location

France

Company Website

feedier.com

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library

Categories and Features

Customer Engagement

Analytics
Feedback Collection
Gamification

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Sentiment Analysis

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Skip Logic
Supports Audio / Images / Video

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