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What is iFeedback?

Collect feedback through both digital and physical means by installing a dedicated iFEEDBACK® terminal at your venue or by leveraging iFEEDBACK® features on your site. By identifying and addressing negative reviews quickly, you can manage all feedback effectively through the iFEEDBACK® Helpdesk, where you can initiate tickets and campaigns for both customers and staff. Effortlessly connect with services like Google, Facebook, and Tripadvisor to tackle feedback instantly, ensuring that ticket creation is automated and your CRM operates efficiently. This organized methodology not only enhances your operational productivity but also elevates your ratings, resulting in a boost in sales with little effort. Display your ratings to potential customers to foster trust and simultaneously enhance conversion rates for reservations and purchases. The service is designed to accommodate businesses of any scale, allowing for straightforward collection of offline feedback via our portable terminals equipped with authentic iPads. Additionally, you can oversee reviews from your business and various online platforms through a single, intuitive interface, simplifying the task of upholding a strong reputation. This comprehensive system ensures that you're always in tune with customer sentiment, enabling continuous improvement and a greater overall customer experience.

What is Tabsurvey?

Utilize our iPad survey application to measure customer satisfaction on-site, enabling effortless collection and assessment of feedback while on the go! This innovative tool delivers daily insights into your team's performance, helping you to effectively identify and tackle significant challenges. Take advantage of the offline tab survey feature for seamless data collection without needing an internet connection. To get started, download the iPad application along with your survey, and you can easily upload your findings at a later time. With our iPad survey app, you can monitor essential KPIs that are vital for your business's success. Whether your focus is on gathering customer insights, collecting employee feedback, or performing offline data collection, tabsurvey is the ideal solution, allowing for a quick setup in just five minutes. After registering for an account, creating your first survey becomes a breeze. Next, download our survey app from the App Store to your iPad, and transfer your survey to the device. Once online, the iPad Survey App will send your data, providing easy access to review reports through any web browser. You can also organize your data by specific locations or times, as well as download it for deeper analysis. This app streamlines the process of obtaining actionable insights, making it simpler than ever to enhance your decision-making!

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$21 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BHM Media Solutions

Date Founded

2008

Company Location

Germany

Company Website

www.ifeedback.de/en/

Company Facts

Organization Name

Tabsurvey

Date Founded

2012

Company Location

Denmark

Company Website

www.tabsurvey.com

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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