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What is iFexo?

On Friday evenings, delivery services see a notable increase in demand, often multiplying by three to five times their usual volume. To effectively navigate this surge, it is wise to hire additional drivers instead of grappling with the challenges of overstaffing or last-minute recruitment. Encouraging customers to order through your website or via phone can greatly lower third-party fees and foster customer loyalty, which in turn allows you to keep both tips and delivery fees when using on-demand drivers. For those venturing into the delivery service realm, utilizing on-demand drivers is a savvy initial move; as your order flow becomes more consistent, you can gradually shift towards hiring full-time employees in a strategic way. This method not only ensures that deliveries are timely but also enables payment solely for the services rendered. During less busy hours in the morning and afternoon, relying on on-demand drivers can maintain your team's engagement and provide fair compensation while accommodating any spikes in demand. For new restaurant owners or those launching a new location, the task of hiring all necessary staff at once can be overwhelming; opting for on-demand drivers can significantly streamline this process. By adopting this strategy, you can create a more organized and efficient staffing model, ultimately leading to improved operational success and customer satisfaction.

What is Next Order?

Boost the online visibility of your Thai restaurant by implementing a customized ordering system that features driver tracking, which enhances the dining experience for your customers. This platform allows patrons to place orders directly through your website, avoiding the steep commission costs associated with third-party delivery services. With the ability to track their orders in real-time, customers can follow their meals from the kitchen to their doorstep, creating a more engaging and personalized experience. A remarkable customer journey goes beyond merely fulfilling an order; it’s about crafting unforgettable interactions, and real-time tracking ensures each delivery is a pleasure. Effectively monitor your drivers’ locations to keep track of deliveries in progress, assess their return times, and optimize your delivery logistics. Furthermore, utilize feedback received from each order to refine your services and build stronger relationships with your customers. Your website can also enable commission-free table reservations, providing an opportunity to collect insightful feedback from diners regarding their experiences, thus enhancing customer engagement. By integrating all these components, you foster a more immersive and tailored experience for your customers, which ultimately contributes to increased satisfaction and loyalty. In this way, your restaurant not only meets customer expectations but also exceeds them, setting a new standard in service excellence.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Pricing Information

$129 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iFexo

Date Founded

2014

Company Location

United States

Company Website

ifexo.com

Company Facts

Organization Name

Next Order

Company Location

Australia

Company Website

www.nextorder.com.au

Categories and Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Categories and Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

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