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What is iHealthConnect?

Saviance iHealthConnect serves as a comprehensive cloud-based mobile patient portal software that provides a significant advantage for healthcare providers, insurers, employers, and caregivers alike. This platform enables these entities to create lively patient communities, inspire creativity, generate interest, and strengthen their brand presence. The features of Saviance iHealthConnect include a diverse range of tools designed to assist stakeholders in establishing vibrant patient communities. These tools encourage user-generated content, which is essential for nurturing meaningful and enduring connections with patients. By enabling users to share videos and personal stories of perseverance, engage in treatment discussions, recommend healthcare providers, and link their social media interactions, this innovative solution enhances patient involvement. Furthermore, by fostering active communities centered around specific chronic conditions, it not only promotes patient engagement but also empowers individuals to take greater control of their health journeys and overall well-being.

What is Salesforce Agentforce Health?

Agentforce Health is Salesforce’s purpose-built AI CRM platform for healthcare providers, payers, and public health organizations. Previously known as Health Cloud, it connects clinical, operational, and engagement data within a unified and compliant environment. The platform includes healthcare-specific data models, workflows, and interoperability standards to support complex care ecosystems. By integrating EHR systems and third-party applications, it ensures a seamless flow of accurate, real-time information. AI agents powered by Agentforce automate administrative processes, reduce manual workloads, and deliver actionable insights directly in the flow of work. Contact centers benefit from instant summaries of medical histories, eligibility, claims, and provider networks. Integrated Care Management tools enable flexible care plans and close care gaps efficiently. Intelligent document automation extracts and classifies data from faxes and forms to accelerate processing. Population health and disease surveillance capabilities support proactive interventions and faster response times. Built-in compliance and governance features maintain privacy and regulatory alignment. Health Cloud also integrates with Data 360, MuleSoft, Marketing Cloud, Slack, and Service Cloud for expanded functionality. Agentforce Health empowers healthcare organizations to deliver connected, personalized, and efficient care experiences at scale.

Media

Media

Integrations Supported

.NET
Apple iOS
BlackBerry 10
C#
C++
CSS
HTML
JavaScript
PHP
Ruby
Visual Basic

Integrations Supported

CareBridge
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
Wufoo

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Saviance

Date Founded

1999

Company Location

United States

Company Website

saviance.com/mobility/ihealthconnect

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/healthcare/cloud/

Categories and Features

Patient Portal

Not specified

Categories and Features

Healthcare CRM

Patient Communications
Patient Management

Hospital Management

Accounting Integration
Appointment Scheduling
Medical Billing
Patient Records Management

Medical Affairs

Not specified

Patient Case Management

Activity Tracking
HIPAA Compliant

Patient Management

Patient Monitoring
Real Time Reporting

Patient Portal

Care Plans
EHR-Agnostic

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