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What is iHelix?

iHelix Hospital acts as a holistic platform that guarantees uninterrupted access to patient data across various care environments, enabling healthcare professionals to deliver the highest standard of care. Designed specifically for smaller community hospitals, large medical clinics, and long-term care facilities, the iHelix Hospital system features a variety of distinct yet interconnected components, including an advanced electronic medical record (EMR) system. This technological infrastructure empowers our clients to create customized health information systems that are both budget-friendly and tailored to meet their specific IT demands. Additionally, our iHelix Hospital offerings come in two different formats – either as an in-house server or a web-based ASP model – allowing clients to choose the option that best suits their operational strategies. As a state-of-the-art, fully integrated hospital information system, iHelix Hospital provides healthcare organizations with a comprehensive suite of tools designed to optimize hospital management, enhance clinical workflows, and facilitate patient administration. The ultimate goal of this innovative solution is to revolutionize healthcare delivery for providers while also improving the experience for patients. By leveraging such advanced technology, iHelix Hospital paves the way for a more efficient and effective healthcare ecosystem.

What is Helix?

Helix utilizes conversational data collection to engage with guests throughout their stay, gathering crucial insights while facilitating a smooth, contactless communication experience. Designed specifically for frontline staff, Helix effectively organizes feedback and inquiries based on sentiment and topic, enabling the prioritization of urgent issues that require swift attention. This system allows your team to work collaboratively in real-time, addressing guest requests immediately while they are still present. With a variety of notification options, task management, and SMS-based collaboration features, Helix simplifies the entire guest journey from check-in to check-out. By automating these communications, Helix allows you to focus on key tasks such as upselling additional services, fostering positive reviews, and improving transient occupancy rates. Moreover, this cutting-edge solution not only enhances the guest experience but also boosts operational efficiency for hospitality personnel, ultimately creating a more streamlined environment for both guests and staff. The integration of such technology signifies a transformative step in how the hospitality industry can better serve its clientele.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Sajix

Date Founded

2004

Company Location

United States

Company Website

www.sajix.com/ihelix.php

Company Facts

Organization Name

MicroMetrics

Date Founded

2013

Company Location

Canada

Company Website

micrometrics.com/hospitality/

Categories and Features

Clinic Management

Not specified

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Claims Management
Medical Billing
Patient Records Management
Physician Management
Policy Management
Revenue Management

Medical Practice Management

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Categories and Features

Customer Experience

Not specified

Guest Messaging

Not specified

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