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What is iHotelier?

Amadeus's iHotelier Booking Engine 4.0™ successfully converts site visitors into confirmed guests while optimizing your direct web channel's performance. It offers a seamless, intuitive, and adaptive experience across multiple devices, making direct bookings fast and simple. Through engaging message displays and prominent calls to action, guests are guided seamlessly through the booking procedure. The platform also boosts guest interaction by strategically promoting additional services and upgrades, adding a personalized touch to the experience. For users who have left their bookings incomplete, iHotelier implements an attractive recapture strategy that makes it easier for them to finalize their reservations. With its award-winning mobile-first design, the booking process on Brand.com remains straightforward and engaging. An intuitive interactive navigation bar further assists users in smoothly moving through the booking flow. Additionally, the use of automated form fields and credit card image capture streamlines the checkout experience, effectively reducing abandonment rates and improving customer satisfaction. Moreover, this comprehensive approach not only focuses on efficiency but also enhances the overall guest journey, leaving a memorable impression that encourages customers to return for future stays. Ultimately, this combination of features positions iHotelier as a valuable tool for hospitality businesses aiming to increase direct bookings and guest loyalty.

What is Cendyn CMS?

Cendyn's content management system is tailored for the hospitality sector, effectively handling content while adapting to your expansion. By leveraging powerful personalization tools, easy-to-use administrative features, and the promotion of real-time rates, you can enhance website interaction and create a sense of urgency that transforms casual visitors into confirmed bookings. This makes it an invaluable asset for any business aiming to thrive in a competitive market.

Media

Media

No images available

Integrations Supported

Maestro PMS
WebRezPro
Amadeus LinkHotel
ArpónWin Surfing
Infrasys POS
trivago

Integrations Supported

Maestro PMS
WebRezPro
ALICE
Agilysys Analyze
Amadeus Central Reservations System (CRS)
Cenium
IQware
Marigold Engage
QuadraNet Reservations
Rezcontrol
SendGrid
Sitecore
SkyTouch Hotel OS
Symantec SiteMinder
SynXis

API Availability

API Availability

Pricing Information

$300 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Amadeus Hospitality

Date Founded

1987

Company Location

United States

Company Website

www.amadeus-hospitality.com/solutions/reservations-and-booking-engine/

Company Facts

Organization Name

Cendyn

Date Founded

1996

Company Location

United States

Company Website

www.cendyn.com/web-design-development/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Point of Sale (POS)
Reservations Management
Reviews Management
Vacation Rental

Hotel Booking Engines

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Categories and Features

Content Management

Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

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