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What is iHotelier?

Amadeus's iHotelier Booking Engine 4.0™ successfully converts site visitors into confirmed guests while optimizing your direct web channel's performance. It offers a seamless, intuitive, and adaptive experience across multiple devices, making direct bookings fast and simple. Through engaging message displays and prominent calls to action, guests are guided seamlessly through the booking procedure. The platform also boosts guest interaction by strategically promoting additional services and upgrades, adding a personalized touch to the experience. For users who have left their bookings incomplete, iHotelier implements an attractive recapture strategy that makes it easier for them to finalize their reservations. With its award-winning mobile-first design, the booking process on Brand.com remains straightforward and engaging. An intuitive interactive navigation bar further assists users in smoothly moving through the booking flow. Additionally, the use of automated form fields and credit card image capture streamlines the checkout experience, effectively reducing abandonment rates and improving customer satisfaction. Moreover, this comprehensive approach not only focuses on efficiency but also enhances the overall guest journey, leaving a memorable impression that encourages customers to return for future stays. Ultimately, this combination of features positions iHotelier as a valuable tool for hospitality businesses aiming to increase direct bookings and guest loyalty.

What is SynXis?

SynXis® Central Reservation System (CRS) stands at the forefront of hotel commerce and distribution technology, providing hoteliers with a single, unified platform to manage every aspect of reservations and revenue. Designed by Hospitality Solutions, SynXis integrates seamlessly across multiple sales channels—including OTAs, GDSs, direct booking engines, and call centers—ensuring consistent control of rates, availability, and inventory (ARI) at both the property and corporate levels. Its cloud-based architecture delivers reliability, scalability, and enterprise-level security with full compliance and tokenized payment processing. Through configurable Studios, hoteliers can customize workflows for distribution, retailing, and operational management, creating a platform that grows with their business. The system’s extensive integration library includes over 100 APIs and 600+ partner connections, enabling interoperability with PMS, RMS, and channel managers. Automated data synchronization eliminates manual processes, providing real-time visibility and governance across properties and brands. Whether managing a boutique hotel or a global portfolio, SynXis empowers users to centralize operations and make data-driven decisions that boost occupancy and profitability. Its intuitive user experience reduces training time while enhancing productivity for front-line and revenue management teams. With advanced reporting and benchmarking, hotels can identify trends and strengthen performance across markets. As the trusted platform behind billions in annual bookings worldwide, SynXis CRS helps hoteliers operate smarter, scale efficiently, and deliver superior guest satisfaction.

Media

Media

Integrations Supported

Maestro PMS
5stelle*
Infrasys POS
RDPWin
Tripadvisor
WebRezPro
trivago

Integrations Supported

Maestro PMS
ANIXE Resfinity
Canary Digital Tipping
Cendyn CMS
Cendyn CRM
Cendyn Guestrev
Cendyn Revintel
Check-Inn PMS
Cvent Event Management
Hop
Hudini
Innsoft
Peakwork
ResLogic

API Availability

API Availability

Pricing Information

$300 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Amadeus Hospitality

Date Founded

1987

Company Location

United States

Company Website

www.amadeus-hospitality.com/solutions/reservations-and-booking-engine/

Company Facts

Organization Name

Sabre

Date Founded

1960

Company Location

United States

Company Website

www.sabrehospitality.com/synxis-central-reservation-system/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Point of Sale (POS)
Reservations Management
Reviews Management
Vacation Rental

Hotel Booking Engines

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Categories and Features

Hotel Booking Engines

Not specified

Hotel Management

Not specified

Reservations

Customer Support
Group Reservations
Rate Management
Room Booking Management

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