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What is iHotelier?

Amadeus's iHotelier Booking Engine 4.0™ successfully converts site visitors into confirmed guests while optimizing your direct web channel's performance. It offers a seamless, intuitive, and adaptive experience across multiple devices, making direct bookings fast and simple. Through engaging message displays and prominent calls to action, guests are guided seamlessly through the booking procedure. The platform also boosts guest interaction by strategically promoting additional services and upgrades, adding a personalized touch to the experience. For users who have left their bookings incomplete, iHotelier implements an attractive recapture strategy that makes it easier for them to finalize their reservations. With its award-winning mobile-first design, the booking process on Brand.com remains straightforward and engaging. An intuitive interactive navigation bar further assists users in smoothly moving through the booking flow. Additionally, the use of automated form fields and credit card image capture streamlines the checkout experience, effectively reducing abandonment rates and improving customer satisfaction. Moreover, this comprehensive approach not only focuses on efficiency but also enhances the overall guest journey, leaving a memorable impression that encourages customers to return for future stays. Ultimately, this combination of features positions iHotelier as a valuable tool for hospitality businesses aiming to increase direct bookings and guest loyalty.

What is e-GDS BookingSuite?

Engage your audience with relevant and compelling content on your newly launched website, complemented by a mobile-optimized booking engine designed to boost your sales and ensure your rooms are accessible on extranets in real-time via a leading channel manager. This adaptive platform comes equipped with a self-updating offers feature and an independent content manager, all while being fine-tuned for search engine optimization. With an improved user interface that allows for quicker navigation, you can manage your complete inventory for Booking.com directly from the back office. Additional features include an availability calendar that offers flexible date selections, promotional widgets, and exclusive deals. The e-GDS Backoffice also enables monitoring of credit card transaction data and tracking of any no-shows. This unified Backoffice is responsive and integrates smoothly with all your distribution channels, allowing for seamless real-time communication with your guests directly from the e-GDS Backoffice, all of which contributes to enhanced customer service. This comprehensive strategy not only boosts operational efficiency but also ensures a superior experience for both your staff and your guests, fostering stronger relationships and increased satisfaction.

Media

Media

Integrations Supported

5stelle*
Amadeus LinkHotel
ArpónWin Surfing
IDeaS G3 RMS
Infrasys POS
KAYAK
Maestro PMS
RDPWin
Signature Tour Operator
Tripadvisor
WebRezPro
trivago

Integrations Supported

AvAIO
Google Analytics
Google Tag Manager

API Availability

API Availability

Pricing Information

$300 per month

Pricing Information

€65 per month
3% commission per reservation

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Amadeus Hospitality

Date Founded

1987

Company Location

United States

Company Website

www.amadeus-hospitality.com/solutions/reservations-and-booking-engine/

Company Facts

Organization Name

e-GDS

Date Founded

1997

Company Location

Portugal

Company Website

www.e-gds.com/BookingSuite/index-en.html

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Point of Sale (POS)
Reservations Management
Reviews Management
Vacation Rental

Hotel Booking Engines

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Categories and Features

Hotel Booking Engines

Not specified

Reservations

Not specified

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