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What is iLost for Business?

iLost for Business, an innovative SaaS platform, is transforming the management of lost and found items for organizations. By streamlining the reporting of lost items and simplifying the claims process, iLost is changing the way businesses interact with their customers regarding lost property. Users can quickly report lost belongings, manage online claims seamlessly, and arrange for handovers to either themselves or a courier, facilitating a direct and efficient process. Moreover, the platform ensures that the shipping logistics are simplified; customers can either retrieve their lost items in person or arrange for delivery by booking and paying for shipment through the service. Once the arrangements are made, a courier will handle the pickup from the business, making it incredibly convenient for everyone involved. This revolutionary system allows organizations to transform a traditionally cumbersome process into a streamlined, fast, and user-friendly experience, all while saving precious time for their staff. iLost for Business automates various administrative tasks and generates comprehensive reports to keep businesses informed. Furthermore, customers have the flexibility to search for their lost items 24/7 from any device, be it a smartphone, tablet, or desktop. With iLost's extensive support for organizations, businesses can enhance their customer service, ensuring that they stand out in their commitment to assisting patrons in recovering their belongings. Through these advancements, iLost not only improves operational efficiency but also elevates the overall customer experience.

What is Homebound?

Homebound is a digital platform tailored for the efficient management of lost items across various types of lodging, such as hotels, motels, bed-and-breakfasts, and guesthouses. It equips housekeeping and front-desk teams with a joint searchable database that records found belongings, detailing elements like photographs, locations of discovery and storage, guest claims, and custody logs. With a mobile-optimized interface, staff can effortlessly enter information about lost items, and the system features optional AI-assisted tagging to streamline this process; furthermore, it employs AI to propose potential connections between guests' lost item inquiries and the recorded found items for staff to review. The platform also enables staff to promptly inform guests of their lost items and provides links for claims, offering choices for either personal collection or shipping at the guest’s cost. Guests can easily enter their delivery details, choose a courier service, and process payments online, while Homebound takes care of coordinating pickups and offering tracking updates. Individual properties can access the lost items log without any subscription fees, initial setup costs, or contractual commitments, while hotel chains have the option to seek customized white-label solutions and integrations suited to their specific operational needs. This versatility guarantees that both independent lodgings and larger hotel groups can effectively manage lost property issues, ultimately promoting improved guest satisfaction and operational efficiency. Additionally, Homebound's user-friendly system fosters a seamless experience for staff and guests alike, ensuring that lost items are returned promptly and efficiently.

Media

Media

No images available

Integrations Supported

EasyPost
GitHub
Google
Microsoft Entra ID
Shippo

Integrations Supported

Microsoft Outlook
Microsoft Teams
OPERA Cloud PMS
Stripe

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iLost

Date Founded

2013

Company Location

The Netherlands

Company Website

ilost.co/business

Company Facts

Organization Name

Homebound

Date Founded

2026

Company Location

Australia

Company Website

usehomebound.com.au/for-hotels

Categories and Features

Lost and Found

Access Control
Automatic Matching
Category Management
Claims Management
Cross-Database Search
Document Management
Historical Reporting
Image Recognition
Inventory Management
Self Service Portal
Shipping Management
Unclaimed Items Management

Categories and Features

Lost and Found

Not specified

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