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What is iMagic Survey Designer?

Navigating complex decisions can often feel overwhelming, particularly when considering the potential fallout from mistakes that might have serious implications for those affected. What if we could assess our premises before we make those critical decisions? Enter iMagic Survey Designer, a cutting-edge software solution designed to deepen your understanding of the important people in your life. This all-encompassing tool assists not only in crafting surveys but also in gathering and analyzing the data that emerges. With the capabilities of our software, you can acquire the knowledge needed to make well-informed choices grounded in solid evidence. iMagic Survey Pro acts as a multifunctional survey software system, streamlining the process of survey design and data management. We understand that maintaining the confidentiality of your surveys is important, which is why we offer a Server Edition, enabling you to collect responses on your own web server or internal network. The client application for iMagic Survey Designer seamlessly operates on any PC running the latest Windows 10 version, while the Server Edition is compatible with PHP/MySQL, technologies that are commonly available on most web servers. By utilizing this robust tool, you can revolutionize your approach to data engagement and enhance your decision-making with newfound assurance. Ultimately, iMagic Survey Designer empowers you to achieve clarity and confidence, paving the way for better outcomes in both personal and professional contexts.

What is Medallia?

Medallia provides users with the ability to engage in meaningful and organized methods through both digital and traditional surveys. Our user-friendly survey solutions guarantee the collection of pertinent and actionable data that can lead to significant customer impacts. Utilizing advanced AI technology, Medallia analyzes both structured and unstructured survey data through machine learning, allowing it to reveal sentiment, forecast behaviors, pinpoint trends, and suggest actionable steps to enhance customer experiences. By creating highly effective surveys, you can transform customer journeys for the better. Furthermore, our platform allows for swift management of innovation and change across all facets of your experience management program, including design, email communications, survey questions, and language translations. With Medallia surveys, you are empowered to drive meaningful improvements in customer engagement and satisfaction.

Media

Media

Integrations Supported

Integrations Supported

5X
AWS Marketplace
Acoustic Tealeaf
Anecdote
Cendyn Guestrev
Cendyn Revintel
Chief
Compete Club Management
Decibel
Dimension Labs
Ikigai
Kapiche
Mindful
Motileo
Nango
Pandium
Quaeris
StepFunction

API Availability

API Availability

Pricing Information

$199 one-time payment
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iMagic Software

Company Location

Australia

Company Website

www.imagicsoft.com/iMagicSurveyDesigner#top

Company Facts

Organization Name

Medallia

Date Founded

2001

Company Location

United States

Company Website

www.medallia.com

Categories and Features

Survey

Email Marketing

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Rater Selection
Self Service Portal
Supports External Reviewers

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Journey Mapping Tools

Action Management
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Pulse Surveys

Journey Orchestration

Not specified

NPS

Not specified

Product Management

Collaboration
Feedback Collection
Idea Management
Prioritization

Qualitative Data Analysis

Annotations
Data Visualization
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Text Mining

Boolean Queries
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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