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What is iMetal?

In the dynamic realm of metal service centers, maintaining a competitive advantage is essential for success. The iMetal solution, specifically crafted for this sector, enables businesses to seize commercial opportunities while minimizing both administrative and operational costs. Our platform is equipped with capabilities for multiple languages and currencies, and it accommodates a diverse range of branches, products, and processes, ensuring versatility for any metal manufacturing or distribution operation. Designed for scalability, it can be smoothly integrated into organizations with user counts as low as 5 and exceeding 700. With a pronounced focus on design, particularly regarding user experience and technological advancement, iMetal software empowers metal service centers to enhance sales performance, effectively oversee inventory, visualize production workflows, and streamline dispatch procedures. This comprehensive approach ultimately empowers businesses to not only adapt but also flourish in a competitive marketplace, thereby ensuring long-term sustainability. As the industry continues to evolve, embracing such innovative solutions will be key to staying ahead of the curve.

What is JustRelate CRM?

JustRelate CRM is a comprehensive customer relationship management platform built for SMEs and mid-market organizations. The system provides a unified hub for managing all customer-facing operations across marketing, sales, and service departments. Core Functionality: Contact and activity management form the foundation, enabling centralized storage of customer data, enterprise structures, and interaction histories. Lead management capabilities support targeted prospecting, while opportunity tracking and quote generation streamline the sales pipeline. Contract and project management features accommodate complex B2B sales cycles. Sales & Marketing Operations: The platform delivers sales funnel analysis, forecast modeling, and performance dashboards. Marketing teams benefit from campaign planning, event management, email marketing integration, and GDPR-compliant contact list management. Automated workflows enhance productivity across departments. Service Excellence: Comprehensive service module includes ticketing, maintenance scheduling, resource planning, and knowledge management with FAQs and error code databases. Mobile & Integration: Native mobile applications (iOS, Android, Windows) provide field access to contacts, tasks, appointments, and service data. The platform integrates with ERP systems (SAP, abas, PSIpenta), email clients (Outlook, Lotus Notes), and third-party applications via REST-API and web services. Deployment & Administration: Choose cloud hosting in Germany or on-premises installation. Multi-language, multi-currency support enables international operations. Granular access controls, process customization, and scalable n-tier architecture accommodate growing organizations.

Media

Media

Integrations Supported

Integrations Supported

CleverReach
Inxmail
JustRelate Marketing Automation
JustRelate Web Builder

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Our team can provide detailed pricing information tailored to your specific requirements, including volume needs, integration complexity, and feature requirements.

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Jonas Metals

Company Location

United States

Company Website

jonasmetals.com/products/

Company Facts

Organization Name

JustRelate Group

Date Founded

1989

Company Location

Germany

Company Website

www.justrelate.com/justrelate-crm-app

Categories and Features

Metal Finishing

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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