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What is iMotions?

iMotions stands out as the leading software for examining human behavior across various research settings. This versatile platform supports an array of lab research types, from behavioral science and usability testing to observational studies and human factors analysis. Users can seamlessly present stimuli through various mediums such as images, videos, websites, applications, games, and virtual reality experiences. The software allows for the integration and synchronization of numerous sensors, including eye trackers, facial expression analysis tools, and measurements of physiological responses like GSR, EEG, ECG, and EMG. It also features an accessible API for importing and exporting data from different sources, alongside a built-in survey tool that allows researchers to incorporate questions directly into their datasets. Both live and post-study markers enable effective behavioral coding and annotations, while the platform’s data visualization capabilities are enhanced by comprehensive editing and analysis options, including embedded R-scripting. Additionally, users can review recordings and replays of both the scene and the participant, making it easier to analyze interactions. With its intuitive point-and-click interface, designing a study has never been more straightforward.

What is Behavioral Signals?

We stand at the forefront of human communication in a transformative era. Powered by advanced AI, we move beyond words to decode the deeper layers of human expression—understanding emotions, analyzing behaviors, and predicting intent. By unlocking the true essence of every interaction, our technology is reshaping industries: enhancing security and defense, reimagining contact centers, and equipping financial institutions with powerful insights. We’re not just improving communication—we’re redefining it. At the core of our innovation lies the Behavioral Signals API, designed to predict low-level and behavioral voice characteristics directly from audio. This award-winning technology has been recognized with six Gold distinctions at the prestigious Interspeech Challenges, setting new benchmarks in human interaction analysis and computational paralinguistics. Grounded in extensive research and validated through global recognition, our solutions deliver unmatched value across multiple sectors—from law enforcement and intelligence to finance, healthcare, and beyond. Applications include: -Customer Service & Contact Centers -Security, Intelligence, and Law Enforcement -Cognitive & Mental Health -Digital Companions & Chatbots -Healthcare -Entertainment We believe your data should work for you—not the other way around. Our intuitive user interface turns complexity into clarity, offering powerful visualizations, analysis tools, tailored dashboards, and user training. Just like our technology, our UI is built to deliver insight, simplicity, and satisfaction.

Media

Media

Integrations Supported

Affectiva

Integrations Supported

Genesys Cloud CX
Uniphore

API Availability

Has API

API Availability

Has API

Pricing Information

$2,900 per year

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

iMotions

Company Location

Denmark

Company Website

imotions.com/platform/

Company Facts

Organization Name

Behavioral Signals

Date Founded

2016

Company Location

United States

Company Website

behavioralsignals.com

Categories and Features

Emotion Recognition

Not specified

Eye Tracking

Not specified

Categories and Features

AI Call Center

Not specified

Call Center

Escalation Management
IVR / Voice Recognition
Predictive Dialer
Real-time Chat
Reporting/Analytics

Call Monitoring

Not specified

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Video Content

Customer Satisfaction

Analytics
Call Reporting
Complaint Monitoring

Emotion Recognition

Machine Learning
Speech Emotions
Video Emotions

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