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What is iNovah?

Your community will value the ease of access provided. One-stop shopping and an excellent customer service experience rank as primary objectives. We recognize the importance of responding to customer needs and the necessity of standardizing revenue management practices. Designed specifically for governmental use, our iNovah enterprise revenue management software encompasses everything from payment acceptance and processing to balancing, deposits, and updating the general ledger. Our tailored solutions streamline the functions of your finance, IT, and revenue departments from beginning to end. Managing finances has never been more straightforward. Thanks to iNovah’s robust integration capabilities, we enable your team to maximize its potential. All of your receivables and payments can be efficiently handled from a single, centralized platform. With iNovah, revenue streams and payment channels are consolidated across the entire organization, making it your central hub for revenue activities, which will significantly reduce the time spent on reconciliations and manual updates of general ledger accounts. This innovative approach not only enhances operational efficiency but also fosters a more responsive service to your citizens.

What is AMCS Utility Billing?

Automated billing and contract management are crucial for safeguarding revenue while boosting customer satisfaction and self-service capabilities. AMCS provides a thorough solution tailored to handle the intricate challenges of the dynamic utilities industry. The system seamlessly incorporates automated meter readings, ensuring that billing is customized to meet each customer's specific contract requirements; invoices can either be generated electronically or sent to a reliable print service for distribution. Customers benefit from a variety of payment options, such as autopay, online payments, or conventional mail methods. Furthermore, a personalized customer portal empowers users to view statements, execute online payments, and make service requests effortlessly. By transitioning invoicing and payment processing to a digital format, AMCS’ billing and contract management system not only enhances operational workflows but also reduces the risks of errors commonly linked to manual data entry, ultimately increasing your team's overall efficiency. This comprehensive strategy not only promotes operational excellence but also cultivates a deeper connection with customers by offering improved service alternatives. Such advancements are vital in today's competitive market, ensuring that utility providers remain responsive to their customers’ evolving needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$999 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

System Innovators

Date Founded

1980

Company Location

United States

Company Website

www.systeminnovators.com/solutions/overview/

Company Facts

Organization Name

AMCS Group

Date Founded

2003

Company Location

Ireland

Company Website

www.amcsgroup.com/solutions/utility-billing/

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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